The Rivers

I am a friend or relative of a current/past resident

Our family had a disappointing experience with the assisted-living services at The Rivers in Burnsville, which ultimately led us to move our family member elsewhere. The residents are wonderful, and the front desk staff were lovely. Unfortunately, our experience with assisted living raised significant concerns about resident safety, care, and management’s response to problems. These included an emergency call button that failed to generate a notification when tested, delays in follow-up, and issues that remained un…

Great care, great value

It is very clean and inviting, a welcoming staff. The rooms are very nice as well. They are roomy and comfortable as well as pretty. The price is reasonable for what you receive. We appreciate that if my mother needs additional help, unless she needs memory care, she can stay in her current room and add amenities as needed.

Great choice

Staff, apartment size and floor plan are great. Communication has been good, a bit missed on the assisted details frustrating my parents.

Looked like a very nice place nice location but not within walking distance for shopping. Outside grounds very nice.

Everyone was friendly and really knew each other and staff. The facility was clean, smallest room were spacious. Loved the little sitting areas throughout and the whole building that have lots of sunlight. There were a number of book shelves with books and puzzles for everyone to enjoy. Wonderful feeling of community. Lots of activities and outings on their schedules to keep people involved and feeling positive.

Friendly Community with a Hard-to-Find Spacious Unit

They had the perfect unit for mom. A little larger with outdoor space. Which seems difficult to find. Definitely recommend. Staff and residents so friendly. Good programs...my mon really enjoys the activities