Community profile

The Shores of Lake Phalen

1870 East Shore Drive, Maplewood, MN

Assisted LivingMemory CareIndependent Living

★ 4.547 reviewsRead reviews

About the community

About The Shores of Lake Phalen

Maplewood, Ramsey County, Minnesota, delivers small town charm to residents of The Shores of Lake Phalen while providing them with easy access to the urban amenities and services of nearby Saint Paul. Outdoor enthusiasts will be thrilled to live on the shores of Lake Phalen where they can go fishing or boating on a regular basis or simply enjoy the serene views from shore. The climate of Maplewood involves four…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,600/month

Care fees not included

Checked August 9, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,400/month

Care fees not included

Checked August 9, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$4,815/month

Care fees not included

Checked August 9, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$7,600/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$3,600 observed · tracking future changes
$3,600Aug 9, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 47 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Do not recommend

Admin staff is nonexistent. No communication. I have hired outside staff to care for my parents. They have had several complaints and have closed 3 cases with the ombudsman. Do not recommend.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
1.0 / 5
Meals & Dining
4.0 / 5
AnonymousSeptember 18, 2026Published source

★★★★★

Positive

The temperature upon entry was WARM, older people need that. The dining room serves 3 times a day and there were people in there, lively, the hallways were brightly lit, the tour of the memory care unit was brightly lit and folks were listening to MUSIC not stacked in front of CNN or a ball game or tv show. Overall better place than any I have toured.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Staff
5.0 / 5
Jackie CAugust 24, 2026Published source

★★★★★

Critical

change in management

I actually took my dad out of there after 3 days. Management was incredibly disorganized to the point that my dad received no care during his first three days. None of his medical stuff was set up so nursing staff weren't able to hold his medication and no one explained to him how anything worked so my dad didn't know how to ask for help or even when meals were etc. Other people seemed happy and the room was nice. Just couldn't keep him there in good conscience

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 29, 2026Published source

★★★★★

Positive

Impressive structure, roomy, many functional activity rooms - library, theater conference, area for puzzles or games. lacks in crafts and arts-limited activities and outside trips for wheelchair users. Cocktail hour and open door policy on alcohol-inconsistent with alcohol rehab, rather it supports and encourages use.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
4.0 / 5
GRKJuly 28, 2026Published source

★★★★★

Positive

The staff was very helpful and respectful to me and the residents saw. It is well kept and has a good veriety of units that can be very helpful as my wife needs increase. They were my second choice only because of location of the one selected.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Gerald AJuly 1, 2026Published source

★★★★★

Critical

Review for The Shores of Lake Phalen

They are short of staff, 1 person to help a wing of 16 people, sometimes they have to assist another wing too. Meals are set a time and very limited. Can't get a soda or anything if not wanted during their set times. If you have dietary problems your out of luck no exceptions on meals. Craft times are good and [name removed] is great. Single apartment is nice but not wheelchair friendly. Meds are a problem sometimes can be days to get refill on needed timing.

AnonymousJune 5, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Low / No Sodium
  • Pureed Meals
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Medication Management
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care

Services & convenience

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • American Sign Language
  • Spanish
  • Arabic
  • English
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Covered Parking
  • Uncovered Parking
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Activities & engagement

  • Wii Bowling
  • Pet-focused Programs
  • Choir / Singing Club
  • Cooking Classes
  • Activities On-site
  • Christian Services
  • Wine Tasting
  • Happy Hour
  • Dances
  • Catholic Services
  • Cards / Pinochle Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Men's Club
  • Yoga / Chair Yoga
  • Book Club
  • Devotional Activities On-Site
  • Art Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Intergenerational Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Holiday Parties
  • Forever Fit
  • Community Service Programs
  • Live Well Programs
  • Community Service Organizations
  • Sensory-based Programs
  • Light Therapy Programs
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim

Outdoor spaces

  • Piano or Organ
  • Woodworking Shop
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Computer or Media Center
  • Outside Patio
  • Library
  • Barber Shop
  • Private Bath
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge

Apartment & room features

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Full kitchen
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required