Community profile

The Stratford NC

405 Smith Level Rd, Chapel Hill, NC

Assisted LivingMemory Care

★ 2.411 reviewsRead reviews

About the community

About The Stratford NC

The Stratford in Chapel Hill, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

2.4 out of 5 from 11 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

This place has many dedicated staff members and there are certain things about it that are okay. It is relatively clean. It is smaller and therefore your loved hopefully won't get ignored. However, the people who run it never return phone calls and don't cooperate with helping file for VA coverage or insurance paperwork - standard stuff for a place like this, where residents need this paperwork to get continued coverage. It's impossible to get anyone to care. It's sad and difficult to understand…

★★★★★

Critical

I am a friend or relative of a current/past resident

I was visiting a friend for a year at the Stratford and witnessed the short staffing as well as the horrible meals they serve the patients. I am sure like most places like this it is all about maximizing profits and not about elder care. The whole facility would gather outside cafeteria waiting for doors to open, then meals served very slowly with very small glasses of tea or water What looked like a thin steak um slice in a stale hoagie role, one nice lady who sat at the table usually turned down meals for a bowl …

★★★★★

Positive

I am a friend or relative of a current/past resident

My mom has moved into The Stratford. I chose that place for her because, number one, it is in Chapel Hill, and that's where she grew up, she has classmates there, and she has her two sisters there, and I was thinking that will make it easier for them to visit. Number two, as far as the facility, it is a good size, not too small and not too large, and their one-time community fee was not as exorbitant. My mom is in a shared room. It's nice. It has a sink and a bathroom within that shared space. The caregiv…

★★★★★

Critical

I am a friend or relative of a current/past resident

I am a friend of a resident who was placed by the state in the Stratford. As a neighbor, I discovered that my friend had dementia and was unable to pay her utility bills and conduct adult activities. The state placed her in this facility and assigned a guardian. She was admitted with only the clothes on her back. The state sold her house, car, and all belongings to pay for her care. Assigned to a bare bones room with no no personal clothing, I allowed her to select a wardrobe from LL Bean and Landsend, her favorite…

★★★★★

Critical

I am/was a resident of this facility

The room stinks The staff have their favorites and I'm not one of them. They are just making my life even harder then it was The food so far, bad just bad

★★★★★

Critical

Other

Had been visiting a relative there and am shocked at what happens here. In the dining room and in general. The medicine givers seems to have no regular schedule and are overworked. The few meals I have seen are horrible, dirty table cloths utensils as well as glasses. I was shocked to witness a girl pick up the plastic glasses with her fingers in each glass to put ice in them. Several residents say the food is getting worse. Power goes out and there is no backup generator or emergency lighting. Residents,many in wh…

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Meals Provided

Health & wellness

Diabetic Care
Staffing & Ancillary Services
Non-Ambulatory Care
Incontinence Care

Activities & engagement

Devotional Activities Offsite
Activities On-site

Outdoor spaces

Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

The Stratford NC

About The Stratford NC

2.4 out of 5 from 11 reviews

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am/was a resident of this facility

Other

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Activities & engagement

Outdoor spaces

Inspection and quality records

Questions to confirm with the community

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