Community profile

The Terraces At Los Altos

373 Pine Lane, Los Altos, CA

Assisted LivingIndependent LivingMemory CareSkilled NursingContinuing Care Retirement Communities

★ 4.223 reviewsRead reviews

About the community

About The Terraces At Los Altos

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Published floor plans

One-Bedroom Apartments · Entrance-fee contract

Dimensions not publicly listed

Published starting price

$7,297/month

Care-fee inclusion not stated

Official operator website ↗ · Checked August 9, 2026
Schedule a visit →

One-Bedroom Plus Den Apartments · Entrance-fee contract

Dimensions not publicly listed

Published starting price

$7,847/month

Care-fee inclusion not stated

Official operator website ↗ · Checked August 9, 2026
Schedule a visit →

Two-Bedroom Apartments · Entrance-fee contract

Dimensions not publicly listed

Published starting price

$8,579/month

Care-fee inclusion not stated

Official operator website ↗ · Checked August 9, 2026
Schedule a visit →

No phone number required

Published cost breakdown

We add only amounts stated in public sources. A disclosed subtotal is not a final quote: anything the source does not publish remains unknown, not $0.

Community pricing · One-Bedroom Apartments · Entrance-fee contract

Published base price

Disclosed monthly subtotal

$7,297/month

Base rent
Published
Care fees
Not stated
Medication
Not stated
Required move-in fees
Published
Published base price
$7,297
Disclosed mandatory one-time fees
$571,649
Assumptions and limits
  • The source does not say whether the base price includes care fees.
  • This is a sum of disclosed public amounts, not a personalized quote.

Sources: Official operator website · checked Oct 16, 2026

Partial public disclosure · not a final quote

Published fee evidence

Fees and what the base price includes

These amounts and inclusions come from public operator pages and documents. A missing fee is unknown, not $0.

Entrance fee

One-Bedroom Plus Den Apartments · Entrance-fee contract

Required

$1,736,898 one time

Official operator website ↗ · Checked October 16, 2026

This is not a personalized quote. Confirm the applicable care level, medication, move-in, deposit, and other required charges before deciding.

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

One-Bedroom Apartments · Entrance-fee contract$7,297 observed · tracking future changes
$7,297Aug 9, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 2, 2026 at 7:38 PM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. August 15, 2026 at 2:38 AM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  3. September 15, 2026 at 2:44 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.2 out of 5 from 23 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

The rooms are large. Easily can put a few pieces of furniture from home in the rooms. The entire staff are extremely accommodating. The rooms are comfortable for visitors to relax with their loved one. The food is personalized by their chef. Food is very goos. The staff is fantastic. They are very caring. They are all professionals and they treat their patients with kindness and dignity. The administration makes the arrival of the patient and the paperwork run very smoothly. I would highly recommend this facility.

NancyOctober 30, 2025Caring.com

★★★★★

Positive

I visited this facility

The Terraces at Los Altos is great. The facility itself is very well taken care of. It's not dirty or rundown-looking. It seems very well groomed. The staff seemed really great. They have a good staff-to-client ratio, which I think is fundamental. If the place looks nice, that's obviously good and makes you feel good about the management, but the staff-to-client ratio is so important. We met a few of the staff in the reception area, and when we were walking around, they were very friendly and engaged. Som…

MelissaOctober 10, 2025Caring.com

★★★★★

Positive

I visited this facility

The Terraces at Los Altos is not a large facility, and it looks pretty decent. They have a below-market value on different units, so that's also habitable. I've made two visits there. One was a luncheon with the facility so we could taste their food and get a little idea of what's going on there. Then the second one was to view the sites, see the units that were available, and see what they offer as far as amenities go. The people who gave the tour were very knowledgeable and very nice. The residents…

BonnieJuly 28, 2025Caring.com

★★★★★

Positive

I am/was a resident of this facility

I moved into the Terraces at Los Altos. It was the best of what I looked at. We have two dining rooms, an exercise area, a meeting room, a pool, and all sorts of stuff. The staff members are very helpful. The facility is very clean. The food is good. They have all sorts of programs here. The dining room looks just like a normal restaurant.

DavidOctober 3, 2023Caring.com

★★★★★

Positive

I visited this facility

The Terraces at Los Altos is a lot more expensive than the other places. It was a pretty posh memory care unit. The rooms were lovely. The dining room was lovely. The activities they had were really good. They have assisted living and independent living there. The community itself has been updated in the last four or five years. The memory care was very, very nice. The staff that I interacted with was very transparent, informative, and able to explain what they can offer. It's a very lovely place. It's ne…

MichelleMarch 29, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My family member was a previous patient at the skilled nursing side. The grounds and facilities are very nice especially compared to other facilities however the staff and service is a mixed bag. The receptionist, social activity managers and food staff are wonderful and accommodating. We had good CNAs and nurses who were kind and caring but clearly overworked and understaffed. Others were transactional and careless, including giving late and/or repeated medications on more than one occasion (including the Director…

janet246December 18, 2022Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing, Continuing Care Retirement Communities
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
November 3, 2026

Campus care settings

Assisted living

TERRACES AT LOS ALTOS, THE

250 licensed beds · License 430708050

Skilled nursing

THE TERRACES AT LOS ALTOS HEALTH FACILITY

30 CMS-certified beds · CMS CCN 055210

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 3, 2026

Continuing Care Retirement Communities

Official CDSS continuing-care facility classification joined by facility license number to the current licensed RCFE layer.

Authoritative classification evidence · observed October 21, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026
  • CMS CCN: 055210 · Centers for Medicare & Medicaid Services · official source ↗
  • CCRC PROVIDER: HUMANGOOD & HUMANGOOD NORCAL · California Department of Social Services · official source ↗
  • LICENSEE: HUMANGOOD & HUMANGOOD NORCAL · California Department of Social Services · official source ↗
  • STATE FACILITY LICENSE: 430708050 · California Department of Social Services · official source ↗

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicare

CMS provider type: Medicare

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 5/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Published components are shown above; confirm the current amount
Exact unit availability
Confirmation required