THE WATERFORD AT WILDERNESS HILLS MEMORY CARE

I liked this facility. The staff was engaged with the residents. They seemed to think [name removed] would be a good fit. I also like the fact that it is small. It seemed more home like.

I visited this facility

The people at The Waterford at Wilderness Hills Memory Care weren't very on top of things. I had an appointment and the person that we spoke to wasn't there, so the person who gave me the tour wasn't knowledgeable. It was a clean facility, and they were friendly, but they weren't skilled on what to show and what to talk about, probably because it wasn't their job to begin with. The parking area was spacious.

Beautiful facility. Excellent staff that are well trained, experienced and stable. Well managed. Smaller residential capacity, it allows closer observation and individual attention. Respite fee is somewhat larger, but worth the difference. This will be my current selection.

I visited this facility

I visited Waterford at Wilderness Hills. It was fine, but I did not think mom would fit in very well. The apartments looked good.

I am a friend or relative of a current/past resident

The staff was excellent with my dad. They were attentive, yet let him be his own person. When he was going through the death process, they were kind, gentle, and loving to him and myself. They were prompt with his meals and repositioning him in bed.

I visited this facility

Waterford at Wilderness Hills seemed clean; however, there didn’t seem like there were many activities, and it was a smaller community. It was a brand new building, but it only had 14 beds, and there was no real set schedule or activities there, so I didn’t think it would fit. They were private rooms.