Community profile

THE WINDSOR PLACE

81 Windsor Boulevard, Columbus, MS

Assisted LivingMemory CareIndependent LivingSkilled Nursing

★ 3.25 reviewsRead reviews

About the community

About THE WINDSOR PLACE

Plantation Pointe Retirement Community in Columbus, MS is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 30, 2026 at 2:03 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. August 31, 2026 at 1:33 PM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.2 out of 5 from 5 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother was transferred to Windsor Place from her assisted living community, and we've been extremely pleased with them. We've only been there three weeks, and so far everything has been great. The staff is good, and we feel like their covid protocol is really right on top of it. We've been very pleased with everything that we've seen, with the exception of one nurse, and she's only one of about 15 that I've met.

MarthaAugust 25, 2021Caring.com

★★★★★

Critical

I visited this facility

This time of COVID has been terrible on everyone. I want to believe that Windsor is doing everything that they can for my Mother and my family. She has been in there since COVID began. It is SO lonely for her. They have only ONE phone for 60 residents. I asked if I could get a phone line put in her room they said "No, they didn't want anyone it the building". I've asked for additional patient phones. It's a large nursing home why can't they buy several IPADS to allow FACETIME? I gave t…

MissingMyMamaDecember 28, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My dear friend is a patient. This COVID situation leaves patients with only the care given by employees, which is appalling! “Heroes” don’t work here! The families long to be able to visit and could help their loved ones with some things, but they can’t! The employees seem to care very little and are neglecting some patients that are disabled! Some of them are also cold and insensitive when dealing with family members!

sad4friendAugust 9, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

On first impression Windsor is appealing as a place to leave a person at but do not let that fool you. It is an absolute disgrace how patients are not cared for in the manner that they should be. They are staffed with very few nurses and CNA’s that actually care about the patient’s well being. I feel terrible for anyone that is out there and has no one to check on them at least a few times a week. Looks can be deceiving so beware!

Concerned88October 19, 2018Caring.com

★★★★★

Positive

I visited this facility

The Windsor Place was excellent. The staff was good. I got a very good impression, and I think it would be a good place for my mother. The dining area was excellent. They had a library. It looked like a nicer place because it's fairly new.

BruceJune 27, 2018Caring.com

★★★★★

Critical

Bad, bad decision.

Terrible food. Had to bring in takeout every day. Sometimes rude, many times indifferent CNA's. Response time to pressing the button was as much as 40 minutes. Weekends and 3rd shift were the worst. [removed] said, "If you don't like it here, we can help you find another place". Another time, "If you don't take this medicine you are going to die", in front of the rehab staff. Dirty floors, especially corners.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Old JohnMay 19, 2016Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 30, 2026

Campus care settings

Skilled nursing

THE WINDSOR PLACE

140 CMS-certified beds · CMS CCN 255257

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 30, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care

Services & convenience

  • Complimentary Transportation

Activities & engagement

  • Devotional Activities Offsite
  • Activities On-site

Outdoor spaces

  • Indoor Common Areas

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

MS Medicaid

Payer: MS Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 5/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked October 30, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required