★★★★★
CriticalVery poor care
My 89 year old father was in Wyngate respite care for 6 days. Staff let him fall twice in that space of time, and when I insisted on a bed alarm they did not respond when it alarmed. There was no intake assessment so that they knew what he was capable of when he came in, so they tried to force him to do things he has long been disabled from doing, like getting in the shower and getting out of bed and going to dining room for meals. Conditions were often unsanitary as used gloves were left on sink and counters, wet …

