October 22, 2026 at 11:08 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
About TROY HILLS CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.9 out of 5 from 14 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am/was a resident of this facility
Facility is understaffed NO HOT WATER WHEN I FIRST CAME HERE, FOOD WAS REALLY GOOD RECENTLY BOUGHT OUT FOOD WENT DOWNHILL BELOW DOG FOOD LEVEL
★★★★★
CriticalI am a friend or relative of a current/past resident
My husband is in Troy Hills Center, it was horrible. The care was horrible. They're completely understaffed and they just come in any time they want. When the other community's assessment came in, they didn't even have him up and out of bed and it was after noon. When we finally got therapy there, that would be the only good thing about it. Once we've started, the therapy was very, very good. Other than that, the help is not good. When we said that we were picking him up tomorrow, Troy Hills cal…
★★★★★
PositiveI am a friend or relative of a current/past resident
In my opinion I believe the facility was well run and the staff was very pleasant. This of course is before the pandemic and since we are not permitted visitation I cannot comment for the current situation. My understanding is that the building was built in the 1960's so the outside is brick which never gets old. My relative's room was ok but other wings were being renovated and they look very nice. Of course I would like to see my relative in a beautiful room but the way she is treated and cared for are …
★★★★★
CriticalOther
The facility is filthy and the physical therapy is a total joke. Long term residents just sit inside a dirty, badly lit room all day and and most of the aides are on their phones. The aides who are caring can not pick up the slack and the administration does not care, they are only interested in how much they can charge Medicare ! When our family member was there she was actually afraid to ask for help because she said that then no one would come at night! In addition they ignored her condition worsening and kept t…
★★★★★
PositiveI am a friend or relative of a current/past resident
I would like to thank everyone at the center for the excellent care they give my mom on a daily basis. A special thank you to the staff and especially Lori B for keeping us up to date with my mom and what's going on at the center. Thank You
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother has been a patient for many years. I have read some of the comments in other reviews. I am very pleased with care and attention my mom receives on a daily basis. If I thought for one second that the facility was dirty or the staff was uncaring I would have taken her to another facility. I realize how hard it is to have a loved one in a nursing center but, if you are faced with that situation take a tour of the facility. Speak with some staff and residents. I could not be happier and grateful to have my lo…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 23, 2026
Campus care settings
Skilled nursing
TROY HILLS CENTER
130 CMS-certified beds · CMS CCN 315138
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 23, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 315138 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NJ Medicaid
Payer: NJ Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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