October 16, 2026 at 8:40 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Twin Lakes Community
3701 Wade Coble Drive, Burlington, NC
★ 4.124 reviewsRead reviews
About the community
About Twin Lakes Community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 17, 2026 at 8:03 AM PDT
2 changes detected in this data refresh
Inspection coverage updated
Inspection coverage changed from NOT_COVERED to COVERED.
Inspection record added
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗August 16, 2026 at 6:06 PM PDT
1 change detected in this data refresh
Operator information updated
Operator changed from not published to Twin Lakes.
September 15, 2026 at 6:42 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
4.1 out of 5 from 24 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
In independent living with 5 hours of home health care per day, my father's home got ants, I walked into a lake of urine in his bathroom just after an aide had left, his sheets were not cleaned if they were soiled, they did not help him cover his wound dressings when he showered, they did not help him to order food for meals. When they insisted another level of care was needed, we received calls from him laying on the floor in skilled nursing and not knowing how to get help to get off the floor.
★★★★★
CriticalI am a friend or relative of a current/past resident
Both of my parents have now been in higher levels of care there. For the amount of money we pay each month you would expect better communication, more short visits by staff when family can’t be there, and greater effort at meeting ALL needs of the residents. I had originally planned on going there when I needed such a facility, but there is no way I would go there now. There are excellent staff members there; unfortunately and sadly, the other negatives outweigh their excellence.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother is still at Twin Lakes Community. It is excellent. Moving into assisted living, they have a brand-new facility, which is beautiful, very accessible, spacious, airy, and enjoyable to be in. The staff are very personable and very caring. Whatever is requested, it tends to be done almost immediately. They're on the spot, they're there to care and they show it. They have a cafeteria style, and the food has always been very good. It's onsite and only probably 40 yards away from where my mom live…
★★★★★
PositiveI visited this facility
I thought Twin Lakes Community had a lot of really good stuff, but they don't offer the same thing that everybody does. For example, if you take transportation, they charge you $0.80 a mile and they also don't have weekly or biweekly cleaning. They do it once a year, but I don't think that's very good. They don't have laundry facilities in the apartments. They also have a large buy-in. Anyway, we haven't ruled them out, but we just think their amenities are not the same as everyone els…
★★★★★
PositiveI am a friend or relative of a current/past resident
Twin Lakes Community was top notch. Everybody who worked with me (like the sales person) was very nice. They were very open and talked to me. They called me when I'd call them or had to leave a message. They'd call me back or something. They were very on top of things in communications. The nurse came in to talk to my friend and give her an assessment of where she needed to go. She was very professional, and gave my friend her test. That is when they said that she really belongs in memory care. I did not …
★★★★★
PositiveI am/was a resident of this facility
I am currently at Twin Lakes Community. I'm very happy and very content, but they don't offer anything right now. I'm in my own home. I haven't been here long enough to know the staff.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing, Continuing Care Retirement Communities
- Operator
- Twin Lakes
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Twin Lakes Community
104 CMS-certified beds · CMS CCN 345235
Classification and identity evidence
Why this community appears in these categories
Continuing Care Retirement Communities
Listed by the North Carolina Department of Insurance as a licensed Continuing Care Retirement Community. The listing supports the CCRC classification but does not prove current availability, contract terms, prices, or every component service.
Authoritative classification evidence · observed October 20, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 17, 2026- CCRC PROVIDER: Lutheran Retirement Ministries of Alamance County, North Carolina · North Carolina Department of Insurance · official source ↗
- CMS CCN: 345235 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NC Medicaid
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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Published price comparison
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