October 31, 2026 at 3:28 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
940 East Lee Highway, Chilhowie, VA
★ 3.58 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 31, 2026 at 3:28 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy father was in Valley Rehabilitation and Nursing Center. He was there for two weeks for therapy. They didn't seem to check on him but just a couple of times a day. The staff was pretty good though. The food was pretty bad. Value for money was okay. It was pretty decent. The facility itself was pretty good, too. I didn't have any complaints about the room.
★★★★★
PositiveMy grandmother has lived at Valley since 2022. My family and I are impressed with the level of care and attention she has received. The facility is clean, bright, and inviting. She loves the rehab department staff and they have helped her throughout her time there.
★★★★★
PositiveMy mother in law has been in this facility for 12 months. We are thankful for the excellent care she has received. Therapy was able to help decrease her falls by helping her balance.
★★★★★
CriticalMy dad stayed at Valley Rehabilitation and Nursing Center for rehabilitation. It was awful. They got lots to improve on. They had too many people in there, too many residents, and not enough staff. I know that is an ongoing problem, but the doctor in the facility wouldn't listen to us. My dad had a broken arm, but they kind of ignored that, it was an awful experience. They need to listen to the families. They were given counteractive medication. They gave him tranquilizers when we asked them not to give him an…
★★★★★
PositiveMy Dad was there for three weeks. We felt like he got excellent care while he was there.
★★★★★
CriticalThis place isn't fit for a rabid animal. It's filthy, falling apart, and the poor residents are expected to live like caged animals. The rooms are dirty, there are dead bugs and dust bunnies in the corners, the faucets are loose, the closets and drawers are rickety, and even if you can find a staff member to talk to, no one wants to take responsibility for the poor conditions. Our family member was so snowed from being medically sedated, that they couldn't open their eyes or sit up straight. I cannot…
Verified overview
Skilled nursing
180 CMS-certified beds · CMS CCN 495133
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 31, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.