November 3, 2026 at 2:48 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
VILLAGE CREST CENTER FOR HEALTH & REHABILITATION
19 Poplar Street, New Milford, CT
★ 3.45 reviewsRead reviews
About the community
About VILLAGE CREST CENTER FOR HEALTH & REHABILITATION
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 3:44 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.4 out of 5 from 5 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Half the cna nursing staff is unresponsive. There are some cna's who seem like they're on something and just don't really care. Think of that glazed look and slurred voice. I do not recommend this place for you or your loved ones..the food was absolutely disgusting. I found men's black hairs in my food and on my plate numerous occasions. This place just does what they're supposed to..if even that and barely. I would advise you to do your research and find another place.
★★★★★
CriticalI am a friend or relative of a current/past resident
I would give this facility 0 stars if I could. Whatever you do, don’t let your loved one go to Village Crest. My mother went for some PT and before her stay there was living independently. She came out unable to walk and completely dependent. Our lives have been completely turned around as I now have to be the caregiver to my mother after the damage that Village Crest has caused to her. They are understaffed, incompetent and the absolute worst. They have ruined my mother’s life. Don’t let your loved one suffer like…
★★★★★
PositiveI am/was a resident of this facility
As a result of a serious blood infection that had heart implications and was connected to other intractable health conditions, I was transferred , after a hospital stay, to the Village Crest Rehabilitation Center in New Milford, Connecticut where I received excellent care for a month. Particularly notable is the nature of the staff there. Everyone I came in contact with was professional, caring, and good humored. No one ever seemed to have a bad day. This was especially remarkable because of the number of people wi…
★★★★★
PositiveI am a friend or relative of resident
Mom and I are so relieved to know that Dad is in the hands of such competent and compassionate health care professionals. Dad is treated with the utmost respect and sensitivity. Finding the right schedule for therapy and meds to get him on his feet again has taken some diligence but this is not a group to give up easily. I am the only daughter and I am visiting from FL and it is extremely important to me that he be in the condition that would reduce the potential for further injury as my mom is burdened with health…
★★★★★
PositiveI am a friend or relative of a resident
My Grandma and Grandpa both lived in this facility. The staff and nurses became family. We saw them on a weekly basis. They were always polite, kind and caring. They loved my family as if they were their own. They took care of my grandparents as if they were the most important people in the world. I never heard a nurse speak badly to a patient. Requests were taken care of quickly and efficiently. Patients were always clean, it had a hospital smell but that's something you can not change. It's how a nursin…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- November 3, 2026
Campus care settings
Skilled nursing
VILLAGE CREST CENTER FOR HEALTH & REHABILITATION
95 CMS-certified beds · CMS CCN 075208
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 3, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026- CMS CCN: 075208 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
CT Medicaid
Payer: CT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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