★★★★★
CriticalDecent but needs improvement
In the memory care unit, one of the things we are having issues with is the cleanliness of the bathrooms. The rest of the facility is sparkling and well taken care of, but I do not feel that they are always cleaned in memory care and she does not have the mental capability to do it herself. They are not cleaning under her nails and I am having issues booking a hair appointment as well. If someone is out the day of her showers, she will not get a shower that day and they do not make up for it. The food is really goo…