Vineyard Park South Hill

A heartwarming experience

My mother lived at Moran Vista for 8 months and I am very grateful for the wonderful care she received there. I visited often and regularly saw how all staff (medtechs/caregivers to office personnel to dining room servers to maintenance to housekeeping) treated Mom and the other residents with kindness, dignity, respect, patience, and gentle humor. I felt free to come to them with questions or concerns and they immediately responded with compassion and satisfactory answers. They often went above and beyond to make …

This place is incredible, really. My experience looking at different facilities was truly eye-opening. The facilities were on par money-wise but were dreary and very institutional. Sapphire at Moran Vista is comfortable and warm feeling. The staff are pretty much all great and very personable. It just felt right from the very first meeting with [Name removed]! She is genuine, knowledgeable, and has been incredibly helpful through intake to the Medicaid process. Title would say, 'Topnotch place for my mom and my fam…

This community is the typical memory care you think of and it felt like going back into the dark ages. It felt that the art room was never utilized by the residents. There was a small gathering place for the residents to gather. All the residents shared the same shower.

On June 15th we selected our apartment give them 3 months to paint and install new flooring, at that time I told them I would call them keeping them advised of the progress selling our home and other info determining the day we would move. I kept my end advising them we had a mover coming Sept 9th to pack and again the 9th to let them know our mover would be at the front door on the 10th' the morning of the 10th we were told by the hair dresser our apartment was not ready not by a staff member .we moved into anoth…

Love this place!

My parents moved to Moran Vista about 6 months ago, Dad in the memory care unit, Mom in an independent living apartment. I have been very pleased with the facility and the care shown for not only my folks, but also myself when I have questions or concerns. [Name removed] the Executive Director and [name removed] the Director of Health Services were quick to make adjustments when my Mom's care needs unexpectedly and temporarily changed. The staff is excellent at keeping me informed of any status changes, and accommo…

Real living for elderly

Two years ago, we moved my dad and his wife to Moran Vista. They both required assistance and adapted easily to the change. Six months ago, my dad required a very high level of care. We are forever grateful that he was able to live at Moran Vista where he was cared for with grace and dignity. His wife required memory care. Although in separate units, the staff made certain that they had meals together and held hands every day. The staff greets every resident by name and seems to really care about each individual. …