Community profile

Vintage Brook Senior Apartments

4672 Melody Dr, Concord, CA

55+ communitySenior apartments

★ 3.16 reviewsRead reviews

About the community

About Vintage Brook Senior Apartments

A source-provided community description has not been published yet. Community-level facts and source dates remain below.

Family and resident feedback

3.1 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

My dad enjoyed our tour at Vintage Brook Senior Apartments. The place was very nice. The staff was very nice. It looked clean. It was more like a forest kind of feel there, so the ambiance was really nice. The staff who toured us was helpful and kind in her mannerisms and everything. The tour was good. They had a gym. They had activities in the community center. They had a swimming pool and a jacuzzi that is open seasonally. Those were some of the things that stood out.

★★★★★

Critical

I am/was a resident of this facility

Staff is rude and unprofessional. At least one is leaving us which is wonderful news. There have been 8 managers in the 13 years I have been here. This last one was on a power trip and looked down on the tenants as though the were inmates in the asylum. Rents are unmanageable for anyone on a fixed income. The "Affordable" they advertise makes me wonder whose income they are talking about. Over a $200.00 per month raise in 2 years. My car was stolen, the screen taken off my window, and things stolen off my…

★★★★★

Critical

I am/was a resident of this facility

Yes it's a very nice place to live, that is if you don't mind your car being occasionally broken into, your apartment being broken into, plus the rent increases. Other then that it's a very nice senior complex. I might add, that this complex is suppose to be a low income senior community, well when I moved here my rent was 913 dollars a month (hence, why I moved here), and since then I have had 5 rent increases. Today all of us in this complex just got a rent increase again from 1098.00 dollars a mon…

★★★★★

Positive

I am a friend or relative of a current/past resident

Vintage Brook is very nice and gated. It has convenient stores nearby and groceries. The staff is very friendly and helpful. Mom enjoys bingo, and they have exercise classes, too.

★★★★★

Critical

I am a friend or relative of resident

Awful. The management is rude and treats tenants like their are children rather than senior adults. Any normal wear or tear on apartments in placed on seniors as if they did it intentionally. Ana, the manager, is hardly ever in the office. I have not once been ever to catch her in the office and have tried at multiple times of day and days of the week. When she does respond by phone or email, she's one of the most inconsiderate, rude, unhelpful people I've ever spoken w/. My Mother is a current tenant and…

★★★★★

Positive

I am/was a resident of this facility

I moved at Vintage Brook three months ago. My aunt used to live here and she spoke very well of this place. I can't speak highly enough of this facility. I am really happy here. It's a well-maintained, people-friendly facility. I am completely happy with the pool, spa, gym, and the computer room. The facility is clean with beautiful landscaping. I have nothing bad to say about this place. I plan on staying here for a few years until I fully retire. I am completely 100% satisfied with everything here. I&ap…

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