Community profile

Waterstone On Augusta

1004 Augusta Street, Greenville, SC

Assisted LivingMemory CareIndependent Living

★ 4.343 reviewsRead reviews

About the community

About Waterstone On Augusta

Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,120/month

Care fees not included

Checked August 2, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,928/month

Care fees not included

Checked August 2, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$7,000/month

Care fees not included

Checked August 2, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$6,864/month

Care fees not included

Checked August 2, 2026
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Semi-Private

Memory Care

Published starting price

$4,365/month

Care fees not included

Checked August 2, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$4,365 observed · tracking future changes
$4,365Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 43 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Very nice facility.

This is a lovely home for the elderly. Very sweet and helpful staff. 2 of our lives ones are here. [name removed] and [name removed]. The staff are so kind. Clean and neat facility. I enjoy my visit each time! Everything is in order and everyone is extremely helpful.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Kimberley F COctober 14, 2026Published source

★★★★★

Critical

I had planned to move my spouse in and on the day I started the shared bathroom was smeared in poop - floors, toilet seat, toilet - I could not move my spouse in to share a space with this being the case. I was told housekeeping was aware the resident was regularly missing the toilet. If they knew they should have addressed it. Carpets were filthy throughout. Staff were loud and bickering not paying attention to memory care residents.

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Staff
1.0 / 5
Sandra HOctober 13, 2026Published source

★★★★★

Critical

Rough start

Had a difficult time getting parents seen by NP. Took 29 days to get efills of medication. Begged everyday. Was told we’ll put them on the list. Why not on list before arrival?We weren’t told to come w/30 days of meds. Nurse Mgr doesn’t check voicemail. Assistant Nurse Mgr doesn’t even have voicemail set up! I gave up & took parents to dr outside of facility. Facility recently acquired by Sonida. They are cheap & cut corners. Food is awful!!They have an “always available menu” —never in stock. Always told “truck w…

See category ratings
Cleanliness
2.0 / 5
Friendliness
4.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
Julie RhodenOctober 13, 2026Published source

★★★★★

Positive

Excellent respite (short-term) stay

Our mom has stayed here several times this year, usually for a week or two, and we have been very pleased with her care. The staff and administration are friendly, caring, and attentive. The food and amenities are excellent, and the facility is always clean and well maintained. Nurses and aides assist with medications, meals, and daily needs, and those needing extra help are assisted to and from meals and activities. What really stands out is the welcoming atmosphere. Although Mom was there for short stays, she a…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Greg CinzioOctober 13, 2026Published source

★★★★★

Positive

Review for Waterstone on Augusta

Food is average Apartments are laid out well and great size. Closet space is excellent Help is very kind and caring.

AnonymousOctober 5, 2026Published source

★★★★★

Positive

Country Club Living

Waterstone is great. I wouldn't mind living there. It's like a 5 Star country club. The new management company has made some changes but nothing great big. The individual caregivers all know my dad and really look after him. Can't say enough good things about Waterstone.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Jim OAugust 12, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • International Cuisine
  • Vegetarian
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Pureed Meals
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English
  • Spanish

Activities & engagement

  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Holiday Parties
  • Jewish Services
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Community Service Programs
  • Visiting Rabbi
  • Sensory-based Programs
  • Resident Band or Musicians
  • Live Well Programs
  • Community Service Organizations
  • Christian Services
  • Activities On-site
  • Happy Hour
  • Wine Tasting
  • Dances
  • Catholic Services
  • Wii Bowling
  • Bible Study Group
  • Choir / Singing Club
  • Pet-focused Programs
  • Quilting or Sewing Club
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cards / Pinochle Club
  • Birthday Parties
  • BBQs or Picnics
  • Stretching Classes

Outdoor spaces

  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Barber Shop
  • Private Bath
  • Computer or Media Center
  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Apartment & room features

  • Wheelchair Accessible Showers
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required