Community profile

WEBSTER HOUSE

437 Webster Street, Palo Alto, CA

Skilled Nursing

★ 4.66 reviewsRead reviews

About the community

About WEBSTER HOUSE

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 2, 2026 at 3:03 PM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.6 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

Webster House is a small place, and there are few residents. Everything looks very nice. It doesn't have any views. It's only four stories high and it looks onto trees if you're up on the fourth floor. But it is on a very busy street corner. The side street that it's adjacent to is busy, and that is a disadvantage. People can walk downtown Palo Alto, and it's a pleasant area. It's a senior- friendly area. We didn't have a meal. We had a good tour. The place is very nice. The units…

NancyJanuary 9, 2022Caring.com

★★★★★

Positive

I visited this facility

We liked Webster House because the apartment was larger and lighter, and the building was located on a pretty well-travelled street in Palo Alto, which would make walking outside more appealing. It's not in the middle of a busy block. It's very close to downtown, which has a movie house and a little cafe. You won't get a lot of downtown city noise at night. It's very comfortable to live in. We have nothing to complain about how we were treated. It was very nice and very clean, and we saw people …

MaryAugust 22, 2017Caring.com

★★★★★

Positive

I am/was a resident of this facility

We have lived at Webster House for five years. We are still relatively young and healthy, but we wanted to plan ahead and we wanted to live in downtown Palo Alto. Since we are so close to everything we walk everywhere and we are now a one-car family. We enjoy our neighbors but we also take advantage of the programs and activities in Palo Alto and Stanford. Having a chef prepare our nightly dinner in restaurant setting means we don’t have to cook and we only have to shop for breakfast and lunch.

Judy CreekAugust 13, 2017Caring.com

★★★★★

Positive

I am/was a resident of this facility

I moved to Webster House more than a decade ago. It was a smart choice. The House is small, personable, and friendly. Residents are educated. There’s an easy walk to banks, theaters, medical, and emergency services, downtown stores and eateries, pharmacies, the Post Office, and Stanford. Three bus lines stop right here. The free Stanford shuttle passes a few blocks away. The magic is the culture of the House. We all come in determined to protect and enrich our independence. We help each other do that. Management is…

jllskuutAugust 6, 2017Caring.com

★★★★★

Positive

I am/was a resident of this facility

Five years ago my wife and I made the momentous decision to move from our home to a retirement facility. While we were in generally good health and mobility we knew that we had reached an age where before too long we might need help, and we didn't want to be a burden on our children when that time came. Early on in our search we happened upon Webster House and knew immediately that we had found the right place for us. Small (less than 50 residents), well-kept, beautiful common-living areas and truly friendly s…

Dave CreekAugust 5, 2017Caring.com

★★★★★

Critical

I am/was a resident of this facility

I stayed at The Webster House for three months. This place is really expensive. People have paid as much as one million dollars for a little two bedroom, besides that they have to pay between three or four thousand dollars a month. They were only being provided one meal a day for five days a week. On the sixth day they're supposed to be provided a meal that will be brought to their little apartment, but the meal only consisted of a sandwich. So for Sunday, that sandwich for dinner didn't work for me for d…

Caring3203June 24, 2013Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 2, 2026

Campus care settings

Skilled nursing

WEBSTER HOUSE

145 CMS-certified beds · CMS CCN 555156

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 2, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Medi-Cal long-term nursing facility care

Payer: Medi-Cal · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 5/5 health inspection · 5/5 staffing · 3 recent-cycle deficienciesView the official record ↗

Coverage last checked November 2, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required