Wellington Place At Rib Mountain

Not enough staff

My loved one was a resident at Wellington Place at Rib Mountain. As with most businesses now, there was not enough staff. Especially on the weekends. I've dealt with other "homes" and I feel they are all about the same. More staff would improve every aspect of the experience. Unfortunately, staff becomes frustrated and don't give 100 percent. Some days they just complain to family members about what they're not getting.

Open, honest, caring facility that welcome my family with open arms.

I don't have one bad thing to say about the facility. When I need a place to go I can only hope they are still open. The management was VERY understanding, compassionate, empathetic, and kind. Very welcoming to all family members that visited. Tried hard to accommodate my Aunt's dietary quirks. 1st impression was that all residents I spoke with when touring the facility were for the most part happy.

My family member is physically well taken care of. The family member's contract reads each resident must have at least four (4) changes of clothing. This resident has approximately ten changes and ended up wearing the same clothes for five (5) days because the laundry hadn't been done. I believe the reason being Wellington Place along with most assisted living and or nursing homes is they have a hard time finding and keeping qualified employees. When I have a questions the buck is always passed to someone else to …

I went on a tour here and it was nice. The staff was friendly and answered all of my questions. It is clean and the rooms were spacious. It just had a 2 year self pay then they would accept medicaid. I would recommend other families to tour here. It just wasn't the right fit for my parents.

I am curious if the lady the runs this place has any clue of what she is doing? Clearly has no clue on how to manage employees. How can you provide good service to residents with employees constantly coming and going? When they do have a good employee they work them into the ground to the point they leave. Will never recommend this place to a potential resident.

Best of the best

Throughout my search for the right place for my mom, I knew that I had found the right place when I walked into Wellington Place. The staff all greeted me with smiles and the feeling was warm and welcome. My mother has been there for a few months now and she loves it there. She talks about how she sits and talks with the other ladies. She participates in many of the activities and talks about how nice and engaging the activity director is. I am kept well informed of my mom's health and needs which I appreciate very…