September 15, 2026 at 6:30 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Wellspring Lutheran Services
725 West Genesee, Frankenmuth, MI
★ 2.911 reviewsRead reviews
About the community
About Wellspring Lutheran Services
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.9 out of 5 from 11 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Supposed to get a 1 and a half hour of therapy. Getting only a half hour each day. Takes 10-15 to get someone to help you pee but by that time if your in diapers it's to late because he has a broken hip. Heck sometimes they'll double diaper you. Left srepdad In special shower room after he was done for 25 minutes. They blame but there's nursing people sitting in offices laughing on their phones etc. Seem like they'd try and help out but don't seem to be really concerned about helping someon…
★★★★★
CriticalI visited this facility
Overall, staff is friendly and seems to provide good care. The equipment appears old and the building itself doesn't feel very clean. Strong scent of urine in patient care areas.
★★★★★
CriticalI am a friend or relative of resident
All of you should be ashamed for violating the rights of the residents within your care, my friend Frances Mom has been moved from her room without the required 30 day notice and the family wasn't told anything this is a violation of her medical right's and I would not sit idle by while this practice continues- and shame on the director of this facility whom thinks violating the rights of the elderly is ok, would not recommended this facility to a veterinarian.
★★★★★
CriticalI am a friend or relative of resident
This place is terrible. Very out of date facility and decor. When my mother stayed there, several rooms were empty. The bathrooms are very small for a handicap person to use. Staff communication is poor at best.
★★★★★
CriticalI am a friend or relative of a resident
My uncle stayed at Wellspring in Frankenmuth, and it was awful. He was there for two months because of three fractured ribs and a urinary tract infection. The hospital sent him there for rehabilitation, and they signed him up for occupational and physical therapy. When they went to get him out of his bed to transport him to the bathroom or into a wheelchair, they put the lift out right on his fractured rib. They said they were unaware he had any fractured ribs. There was incompetency and lack of communication from …
★★★★★
CriticalI am a friend or relative of resident
There is no accountability, lack of communication, and poor supervision! Change in administration went from bad to worse. When visiting I have never seen the administrator talk to one resident.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 23, 2026
Campus care settings
Skilled nursing
Wellspring Lutheran Services
83 CMS-certified beds · CMS CCN 235269
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 18, 2026- CMS CCN: 235269 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
MI Medicaid
Payer: MI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Compare nearby
