October 24, 2026 at 11:03 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
800 West Miner Street, West Chester, PA
★ 2.118 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 24, 2026 at 11:03 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:48 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy fiancee is in rehab at West Chester Rehabilitation and Healthcare Center. Every now and then, they give her physical therapy, but mostly they treat her diabetes with normal diabetes regimen. However, I don't have a high respect for their policies regarding their CNAs. As a whole, they seem not to be concerned with making the patients comfortable. There's no empathy toward people with onset dementia. As far as the CNAs are concerned, their behavior is absolutely deplorable. The place is very nice. They …
★★★★★
CriticalMy grandfather was at the West Chester Rehabilitation and Healthcare Center. It was terrible. I didn't like anything. They were always short-staffed. We had to hire certified people to help him get up and do his ADLs every day, so they were not a help. His room was small and cramped. It smelled like urine throughout the building. There was a lot of crying from the residents. It's not a good place. However, the staff was kind, and the food was OK.
★★★★★
CriticalWest Chester Rehabilitation & Healthcare Center looks good from the outside, but not so good on the inside. I didn't realize that my aunt's room is like a hospital room, and there are two people in it, and all you have is a bed, a little tiny bureau with three drawers, a TV on top of it, one kitchen chair, about a 20-inch closed cabinet, and a toilet in the room. That's it. You live in that room for the rest of your life. The staff is OK. I saw the activity room. Most of the time it was empty. On…
★★★★★
CriticalCare was awful, communication was poor, and place was not clean. I would give 0 stars if I could.
★★★★★
CriticalHorrible, my dad had to go here for physical therapy and one of the worst experiences.
★★★★★
CriticalDirty, no help at all. My dad was never cared for and got him out. We had to go and help him because no one would help. They shut the doors for all residents and they don’t focus or help anyone. Beware
Verified overview
Skilled nursing
180 CMS-certified beds · CMS CCN 395740
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 24, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 25, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: PA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.