Community profile
2050 Old West Chester Pike, Havertown, PA
★ 2.78 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:47 PM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗October 27, 2026 at 12:28 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalIf you're looking for quality continuing care on the 2nd floor, you won't find it at Westgate Hills. Four residents share one bathroom, which is rarely cleaned. Mostly, residents only leave their rooms to be herded into a very small tv room where there is no engagement. Meals are served in bed or in a wheelchair using a bedside hospital table. Management is unresponsive and ineffective. Eldercare in this country is in crisis and people need to wake up...
★★★★★
PositiveShannon in guest services has helped our family out by showing us around and getting things we need here at Westgate. She’s helped me as a patient and my family. We are all very happy that there is room for me here. We appreciate her and the facility.
★★★★★
PositiveMy sister needed a LTC Facility that she could call home. The administrator is very helpful. My dialog with the staff, nursing and social work is always positive. There are activities to fill the day and excellent therapy services, a spacious room and clean facility. I believe renovations will begin soon to update the facility.
★★★★★
PositiveMy dad is at Westgate Hills Rehabilitation and Nursing Center for a week now. The staff is very good. The place is very clean but needs updating. Dad's room is a bit small. They do have activities for residents like bingo, movies, and music every day. The grounds are kept up. They are neat and clean, grass freshly cut, flowers around, and no trash. But the food is horrible.
★★★★★
CriticalI had visited a friend recently and let me just say how terrible the staff is, particularly on the 2nd floor. It is mostly the CNAs. Inattentive, acting like they could care less, unprofessional, loud. Couldn't even find the right clothing for the person, call bells are just blaring for 10 minutes. CNAs are no where to be found. At least the nurses on that floor took time to address concerns or answered call lights while they were busy. I thought CNA stood for certified nursing assistant. I saw none of that. A…
★★★★★
CriticalRun far and fast away from this facility . Is dirty and smell . They are understaff and it takes an hour to get help and sometime ,you don't even get help . I had to moved my relative out of there after just one week . She was dehydrated and has a slight bed sore . If you have loves one ,do not let them stay there .
Verified overview
Skilled nursing
110 CMS-certified beds · CMS CCN 395173
Classification and identity evidence
Listed in the Pennsylvania Insurance Department's weekly Continuing Care Retirement Community facility search. The registry supports CCRC classification and supplies an official mailing locality, but does not prove current availability, physical-campus coordinates, operator identity, contract terms, or current prices. County routing was reviewed in a versioned snapshot captured 2026-08-15; entries without official county routing, usable provider evidence, or a non-post-office-box address are excluded from automatic city inventory.
Authoritative classification evidence · observed October 28, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 27, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Listed in the Pennsylvania Insurance Department's weekly Continuing Care Retirement Community facility search. The registry supports CCRC classification and supplies an official mailing locality, but does not prove current availability, physical-campus coordinates, operator identity, contract terms, or current prices. County routing was reviewed in a versioned snapshot captured 2026-08-15; entries without official county routing, usable provider evidence, or a non-post-office-box address are excluded from automatic city inventory.
Authoritative classification evidence · observed August 27, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: PA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.
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