WESTPORT REHABILITATION AND NURSING CENTER

we took my friends grandmother on a tour to see the facilities and the staff was wonderful. the rooms were clean. my friend overall experience was great! The grandmother is not there any more . the family was pleased with the services at this facilities.

Horror Show

This facility is a HORROR SHOW, starting with the rank smell that hits you as soon as you go down the hall. The staff are uncaring, and apathetic. My father-in-law spent his final days prior to death in this facility and suffered GREATLY. He could not ambulate, speak or drink on his own and he was left to fall out of bed twice. By the time the ambulance transported him back to St Mary's it was hospice bound. I cannot say with more conviction in words to be VERY cautious about this facility. Other residents were cal…

My wife needed rehab after extensive leg surgery. I visited the facility, they had a good gym & promised 3 hours of PT & OT a day. She may have gotten 2 hours one day. The Ugly started after we arrived at night. One night they made her and her roommate go out in the hall because they were spraying rooms. They did not spray her room. This is indicative of other bad experiences that I do not have space to write about. There are some good people working there. But communication between levels of people is horrible. On…

The Good, The Bad & The Ugly

Wife had extensive surgery & high level of pain. On arrival, was told they could not give her the prescribed pain med, the pharmacy was closed. Fortunately. my wife had the surgeon's cell number and called him. I was able to go get some so I could to give to her then and another dose for her next scheduled dose since the pharmacy would only be open after the 2nd scheduled dose. Someone took the second dose from her in the night. One night they made her and her roommate go out in the hall because they were spraying …

Terrible Facility

Very poorly run nursing facility. It is an old facility with bathrooms that do not have ADA height toilets and no room for walkers or wheelchairs. There are never enough staff, including nurses, nursing assistants, and food service employees. Patients are left on toilets for up to 30 minutes, meals are sometimes hours late and disgusting, and nighttime staffing is frequently skeleton. The admissions staff is arrogant and intrusive, breaking all rules of privacy and patient information and dignity boundaries. The on…

Don’t keep your mouth shut

Westport was a nightmare. Nursing staff and aides overworked at times with 17 patients on a shift once Aides picked up my friend by her arms and k and legs from a wheel chair lifted her up and over the top and swung and plopped dropped her into her bed She complained about something we...it did know. Be. Aware before you put someone their Also told them they had to be in bed by 8:39 each night