★★★★★
CriticalI am a friend or relative of a current/past resident
This facility is pretty and smells good, but they do not care one bit about their residents or their families. When my husband had a seizure and his doctor requested someone call to report what happened, they refused to help. I went to visit yesterday and found my husband crawling on the floor in excruciating pain. He was suffering a significant medical problem that was unrecognized or ignored by staff who told me they had just checked on him. Incompetent or indifferent? Maybe both. He is hospitalized now receiving…
