Community profile

Wholehearted Senior Living at Castle Hills

1207 Jackson Keller Rd, San Antonio, TX

Assisted LivingMemory CareIndependent Living

★ 4.545 reviewsRead reviews

About the community

About Wholehearted Senior Living at Castle Hills

Wholehearted Senior Living at Castle Hills provides personalized care in a nurturing environment. Individual care plans are developed for each resident, with their input and that of their doctor and families. Our community offers many features designed with your health and happiness in mind.

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,500/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$5,500/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$3,500 observed · tracking future changes
$3,500Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 45 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Wholehearted Senior Living at Castle Hills

We have been having issues with housekeeping. Rooms are supposed to he cleaned once a week. This is not happening. We are told they are short staffed. All the staff is very friendly. Other than housekeeping, we are kept abreast of health issues and more recently falls that the family resident has been having. Administrative Staff respond quickly to any issues we have had in the past. It doesn't appear to be any activities in the second building. All activities are performed in the main building. Making it difficult…

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousSeptember 9, 2026Published source

★★★★★

Positive

Review for Gemstone at Castle Hills

There was a lot of turnover in keeping good employees! Really liked the help from some no longer there. Took 2 weeks to get medication that I had brought with me and never saw my medication again! Excuse, always need to get Doctor's approval. How would I have already had medication with out Doctors prescriptions??? Never received a key for my apartment!! I could not understand when I was promised and never received!

AnonymousOctober 30, 2025Published source

★★★★★

Positive

Our family's experience at Gemstone was very positive

My aunt was only there about a month when she fell and had complications from her surgery. She was not able to go back. I was very impressed with the staff they were very attentive. The food was very good. My aunt enjoyed the activities. I recommend this place to all who are looking for an Assisted Living center.

Patricia MOctober 21, 2025Published source

★★★★★

Positive

We visit her three or four times a week. It is consistently good.

Owner is often on premises-staff is always receptive to my concerns and will stop what grey are doing to assist if needed. Very quiet place, clean and smells good. Staff often go door to door to remind residents of meal times, exercise, etc. They are pretty easy going, and we have not had any issues/difficulties with them. We are very pleased with our choice-we looked at 5 or 6 facilities but this was the stand out for us.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
JoanMarch 20, 2025Published source

★★★★★

Positive

Excellent place

Excellent faculty. Helpfull. Food is great. People are caring and kind. That’s all.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Robert ClemonsJanuary 9, 2025Published source

★★★★★

Positive

I visited this facility

We toured and it was a very good experience. The staff was nice and informative. We toured one of the rooms where my aunt would be placed, but unfortunately, based on her needs, we weren't able to go with them. The room that I checked out is a studio. They have a dining area. They showed us the activity boards and the layout of the room.

TaniaMay 6, 2024Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Private Dining Room
  • Room Service
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Special Dining Programs
  • Low / No Sodium
  • International Cuisine

Health & wellness

  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Spanish
  • English

Activities & engagement

  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Holiday Parties
  • Walking Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Christian Services
  • Activities On-site
  • Happy Hour
  • Dances
  • Wine Tasting
  • Catholic Services
  • Forever Fit
  • Community Service Programs
  • Sensory-based Programs
  • Live Well Programs
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Karaoke

Outdoor spaces

  • Beauty Salon
  • Outside Patio
  • Library
  • Private Bath
  • Barber Shop
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds
  • Billiards Lounge
  • Fitness Center

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Kitchenette
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Private patio, deck, or balcony

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required