WILLOW CREEK, MACON

I am a friend or relative of a current/past resident

My mother was at this facility for one month and that’s all we could take. Food is terrible yes she lost weight. What finally broke the straw was they allowed her to run out of her heart medication and did not contact her emergency contacts. When she told us she wasn’t getting her medicine we took her from the facility. By that time it was very apparent that she was going into heart failure. We are very upset and dissatisfied with her care and hope that the other patients are not going thru this.

I am a friend or relative of a current/past resident

My mother was in here, and was complaining of swelling in her leg. The staff would not allow her to see a doctor and told my father she was making it up. Hospital records show she has a fracture in her tibia that caused a blood clot, in addition to a sprain in her wrist. They're saying she does it herself, as she's trying to move her wheelchair from being half paralyzed from a stroke. She said someone pulled her wheelchair so hard she fell out of it. Regardless of how it happened, she should never have be…

dot send your love to this facilitate unless you just don care abou them any more

I actually lived in this facilitate for about 6months it was dreadful the women, [name removed] that operated the facilities was very mean and hateful she was a bully. I seen stuff happen out there to people that was horriblel treating people un kindly who couldn't take care of them self.in my opinion the staff was very lazy and not educated properly on how to take care of people and show love. sometimes I cried for other people because they were older and some of the sweetest older people you could meet paid there…

poor care

this place looks great but really a prison to there patients the management stinks

I visited this facility

Willow Creek Macon was very dark. The common area was very small, depressing, and dark. The room we saw was extremely small and without a private bathroom; you had to go down the hall for the bathroom. There was nothing about the place that we liked. Outside, it was not well maintained. The storage building was rusty and needed painting. It looked like you were going back in time because it had old furniture. I had a hard time finding somebody and even when I had an appointment, they said they didn't know anyb…

I also toured Willow Creek Macon. The community was clean and well organized. The tour guide that took us around was friendly and knowledgeable. It was a nice place, but not the best fit for my loved one at the time.