WILLOW CROSSING HEALTH & REHABILITATION CENTER

In order to accept them as a rehab, they need further training to differentiate the nursing home residents from rehab. Employees and some staff do not know the difference!! More training and introductions to the rehabilitation patients must become a priority!!!!

I am a friend or relative of a current/past resident

Suppose to be there for Rehab, only had it a couple times, room was dirty and very light on help. Food was not good

I am a friend or relative of a current/past resident

My sister was in critical condition only hours left. I was allowed in, her urine bag had leaked, floor covered. I asked for a mop. 4 hours later as I sat in urine puddle,no one came to clean or let me clean. I was told I could stay as long as I wanted. Due to state inspections that day I was kicked out told could not come back over trumped up incidents. Willow crossing expects the rules to be followed. Never was told the rules. Hospice got me back in. meals were brought in room not touched due to the staff saying s…

I visited this facility

Willow Crossing Health & Rehab was a little light on the help, and so it wasn't so good to me. Sometimes they had trouble getting everybody down to dinner at the right time. There were a lot of residents being left on the hall, and another girl was talking on the phone while another girl was texting. I didn't appreciate that at all. That told me right away what their priorities were. I would not recommend this place. They didn't have adequate staffing. It looked like some food was burnt, and it d…