Community profile

Willow Springs Rehabilitation and Healthcare Cente

1049 Burnt Tavern Road, Brick, NJ

Skilled Nursing

★ 2.620 reviewsRead reviews

About the community

About Willow Springs Rehabilitation and Healthcare Cente

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 30, 2026 at 9:03 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.6 out of 5 from 20 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am/was a resident of this facility

I'm in Willow Springs Rehabilitation and Healthcare Center right now. I'm trying to get my strength up so I can get the chemo. I live right up in Brick, so it is like two minutes from my house. It's very nice. The therapy is very good, too. They always cut the grass. I always see that, but I haven't been out since I got here. The dining area looks very nice, but so far, they've been serving me food in the room. The food is pretty good, too. The staff is excellent. They've been very goo…

JamesApril 13, 2025Caring.com

★★★★★

Critical

As far as a safe, caring staff this place is horrible..

My father is a PT there, we are trying to get him home ASAP. The majority of the aids have minimal compassion if any. There are a few that are top notch. We the family talked with the administration about concerns and the last time [name removed] left to get the head administrator and never returned. I texted here and received no response back... This place may have been good at some point but it is not a safe play now! I am a Nurse and Nursing Supervisor at a local hospital, the care and lack of concern for the A…

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
BobDecember 9, 2022Published source

★★★★★

Critical

Absolute Lack of Compassion from Aides

We recently had a visit with my Uncle, who sadly will not be with us much longer and was repulsed by the lack of compassion from the aides. He was calling out for a drink, at the nurses station two aides had their faces buried in their cell phones. When I had asked for a juice for him, one particular aide complained "he pushes the button for a drink too much so we ignore it, he's gonna have to wait". We left for a bit & upon returning found his door completely closed ! He is a fall risk ! He was slumped on a plast…

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Care Services
1.0 / 5
Staff
2.0 / 5
Jess PDecember 5, 2022Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

This facility should be closed. The aides were mean and hateful. They did not tell the truth and refused to clean my friend. While she was very weak, she wanted to go to the bathroom and instead they put a diaper on her and told her to go in a diaper. As a result, my friend developed severe skin breakdown in only three days. Shameful behavior for healthcare workers. My friend needed assistance with eating, but the aid simply put the tray on her Bedside table and left. As a result, we brought food to her so she coul…

RN MSNSeptember 8, 2022Caring.com

★★★★★

Critical

HORRIBLE!

The horrible odor of the memory care unit hits you as soon as you walk through the door. The bathroom was filthy and disgusting with dried feces on the grab bar! The blinds in the room were broken and could not be opened, so he could not even see outside. There were patients screaming in the hallway throughout the day and no effort was made to calm them or to tend to them. My father was attacked one morning by a man who wandered into his room and pounded on the back of his hand, leaving 3 jagged tears in his skin…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
4.0 / 5
ChristineFebruary 6, 2022Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

My cousin was at Willow Springs Rehabilitation and Healthcare Center. That center gave her two bedsores. I would recommend others not to go there, and pick another facility because it was terrible. It was a bad place. She was not treated properly at all. When we tried to call and talk to her, we could not do that. They are just neglectful. The facility was dirty and neglected. I wouldn't say anything nice about them. The staff members were bad, neglectful, and lazy. The rooms were dirty, and the food was horri…

DebbieMay 13, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 31, 2026

Campus care settings

Skilled nursing

Willow Springs Rehabilitation and Healthcare Cente

164 CMS-certified beds · CMS CCN 315213

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 31, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

NJ Medicaid

Payer: NJ Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services3/5 overall CMS rating · 3/5 health inspection · 3/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required