October 13, 2026 at 12:04 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
501 Jessie Avenue, Sacramento, CA
★ 2.29 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 13, 2026 at 12:04 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 2:45 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy mom went to Windsor Care Center of Sacramento. They were understaffed and overworked. When they get a discharge date, they would do the bare minimum for the clients. My mom went there for rehab. Initially, they were taking better care of my mom. She got the discharge from her insurance. Once they got the discharge from the insurance, they almost couldn't be bothered with my mom. When they sent her home, she was sick, and I had to send her back to the hospital.
★★★★★
CriticalMy mom was in Windsor nursing home in Sacramento and broke her hip. It's terrible. We had a very bad experience. The staff was not caring and didn't pay much attention. The facility needed updating and the building needed improvement. It's also not a very good location. It's not an appropriate place for someone to be there, the treatment isn't appropriate.
★★★★★
CriticalTerrible communication by office staff and administration...no one seems to be able to answer questions...or choose to be evasive and non-forthcoming. Resident released with no supports in place, no ability to meet her own needs, and no follow-up by Windsor. No records provided which support a release to a much level lower of care. Administrator denies responsibility. Multiple phone messages and emails unanswered and cut off during conversations by incompetent staff, denying any knowledge or responsibility. I fear …
★★★★★
PositiveI read all the other reviews and my sister has been at Windsor since June 2013. I am there twice a week to see her. I always see the staff interacting with the residents. The only time they don't is if there is an emergency. It is an older facility so it isn't shiny and new. There aren't TV's in the rooms because most of the residents only are in their rooms to sleep or to get changed. They do have tv in one of the dining rooms that is always on and music in another the main activities is were t…
★★★★★
CriticalI had to have my Grandmother put into a nursing home a couple of years ago and it was a nice facility, private rooms and was clean. I was very shocked today when I volunteered to drop off my wifes aunts husband today and saw how bad this facility seemed. First of all it was dirty. I have worked in healthcare since 1988 and this place reminded me of some of the places I have seen in other countries, it was dirty and crowded. Three people to a room, no TV's, it reminded me of pictures of the asylums you would se…
★★★★★
CriticalI have worked in the nursing field for 30 years and this place is the worst hole I have ever seen.My mother in law placed here by the doctor.All the clients are yelling fighting each other with their P.V.C. pipe wheelchairs,wandering around crying and lost and the staff just sit behind the nurses station and do not intervene or check on peoples welfare.human feces all over the backyard.Several residents looked dehydrated with cracked lips.Residents with greasy hair and unclean clothing.My mother in laws clothing an…
Verified overview
Skilled nursing
Capacity not published
Skilled nursing
128 CMS-certified beds · CMS CCN 555717
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 13, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 14, 2026Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.
Official-source proxy—not an official marketing classification · observed October 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Listed in a public directory
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Kaiser Permanente Provider Directory ↗ · source dated May 21, 2025Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.