Community profile

Windsor Run

2030 Windsor Run Ln, Matthews, NC

Assisted LivingIndependent LivingMemory Care

★ 4.016 reviewsRead reviews

About the community

About Windsor Run

Windsor Run in Matthews, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.0 out of 5 from 16 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

I looked at Windsor Run. It's a very nice community. They just recently finished building some more apartments. There are a few drawbacks that may be common to all of them, but I like it. As far as my personal needs are concerned, I found one possible floor plan that was acceptable to me. It's well populated. The apartments are first-class. They have good facilities. They have several different dining locations, which is attractive. The residents I interacted with seemed to be very nice and welcoming. I a…

★★★★★

Positive

I visited this facility

I've put a deposit down for Windsor Run to hold an apartment for me: a two-bedroom unit, but I did not go the third step, where you deposit 10% of the cost of the unit. It's a beautiful facility. The sales force and the chefs are top-notch. I ate there several times, and the food was delicious. It was just the affordability. At this time, I do not want to put a good portion of my available cash into a unit. I would like to save part of that to travel and so on until I need senior living. Then I would defi…

★★★★★

Positive

I visited this facility

We toured Windsor Run. The young man who was working with us, Matt, was a very nice guy. It was excellent. I just could never afford to live there. But everything from beginning to end, the building, food, and staff, was excellent. They have ambassadors there who, I guess they've lived there for so long, and they're so involved with the property that they talk to our prospective clients also. So, the ambassadors were extremely nice. It looked very clean. The apartments were very nice. The two-bedroom apar…

★★★★★

Positive

I visited this facility

We toured Windsor Run, and I think the apartment sizes were positive and the negative was the building was a bit overwhelming. It's too large. We took an entire tour of the building. We looked at everything from assisted living. They took us to look at the dining room setup. They showed the common areas. They took us for tours of a couple of different-sized apartments as well. I don't think the staff connected well with the potential resident.

★★★★★

Positive

I visited this facility

The best thing about Windsor Run is you don't have to go outside to go to the meals. The staff was very good. It's very clean. The sizes of the rooms and the layout were very good. The only thing at the time was they did not have nursing home and I think they're supposed to get it eventually. The atmosphere was very good and very friendly. Most of the buildings, although they're interconnected, there were areas outside the buildings for people to get together.

★★★★★

Critical

I am a friend or relative of a current/past resident

They do not care about their residents in independent living. They think because it is independence that no one needs help and when my parents lived there they have them leas and less amenities. They did not treat them with kindness or with their best interest in mind at all. The dining staff was rude and terribly trained. Not at all prepared for the age group they served. We had to move our parents twice in less than two years because of this. I do not recommend Windsor Run at all. They also continue to build and …

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care, Independent Living
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Meals Provided
Restaurant Style Dining
Café or Bistro
Bar or Pub

Health & wellness

Non-Ambulatory Care
Incontinence Care
Diabetic Care
Medication Management
Memory Care
Staffing & Ancillary Services

Services & convenience

Housekeeping
Laundry Service / Drycleaning
Beautician
Resident Parking Available
Uncovered Parking

Activities & engagement

Birthday Parties
Live Dance or Theater Performances
BBQs or Picnics
Activities On-site
Activities Off-site
Happy Hour
Dances
Live Musical Performances
Holiday Parties

Outdoor spaces

Meeting Room
Indoor Common Areas
Beauty Salon
Outdoor Common Areas
Main Street Shops
Barber Shop
Movie or Theater Room
Swimming Pool
Billiards Lounge
Arts and Crafts Center
Game Room
Fitness Center
Ballroom
Computer or Media Center

Apartment & room features

Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Windsor Run

About Windsor Run

4.0 out of 5 from 16 reviews

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I am a friend or relative of a current/past resident

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

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Woodhaven Court

Forever Young Retreat

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Legacy Meadows Adult Care Home

Brookdale Asheboro

Nearby starting prices

Senior living around Matthews

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