Aegis Living San Francisco

The care staff is great. Administrative staff, with one exception, leaves a lot to be desired. Non responsive to requests for time and attention.

While the individual care providers are, for the most part, very kind and helpful, the Administrative Staff, with one exception, leaves much to be desired. I have made numerous requests to meet with members of the Administrative Staff, with NO response.

I visited this facility

I visited Aegis of San Francisco's assisted living facility, and my brother will be moving there. I like that it was bright inside and the rooms are fairly good size. The staff members that I met also seemed very nice and very welcoming. I think they have a library and at least one garden that you could walk out or wheel out to.

I am a friend or relative of a current/past resident

For the past 2 ½ years, my mother-in-law has been a resident at Aegis of San Francisco in South San Francisco, where the overall facility and staff are nice and dedicated. Unfortunately, we experienced four price increases during this time, leading us to believe that Aegis prioritizes profit over everything else. These continual price hikes and changes in management have made it challenging for us to afford their services. Initially, my mother-in-law was independent and enjoyed walks around the facility, but her he…

I visited this facility

I toured Aegis of San Francisco. I liked the fact that they have 35 helpers on staff versus 75 patients, so it's a pretty good ratio. I looked at the menu. Unfortunately, my mother-in-law is not a thrill-seeker when it comes to food. She's very bland, so she probably won't be benefiting as much, but the menu looked good and decent. The rooms were very nice. The staff showed us the deluxe suite, which was very nice. She also showed us the independent suite and it was a very good size. Some locations w…

I visited this facility

I went to Aegis of San Francisco. I would give them five for everything, but the prices are just all over the range of possibilities. It's just a very nice facility. Filipino staff. Everything about it is top-rate. The apartments are better, nicer in size, more appointments. The whole facility is top-grade. It's owned by a chain, and there's a lot of them in the Seattle area.