★★★★★
CriticalI am a friend or relative of a current/past resident
aides r rude and patient cant get help when she needs it nice looking but snotty nurses and aides
Community profile
269 Farmington Ave, Plainville, CT
★ 2.78 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
Criticalaides r rude and patient cant get help when she needs it nice looking but snotty nurses and aides
★★★★★
CriticalI’ve visited this facility to see if they were a proper fit my a family member, when walking into the building they were pleasant, But as you walk around to other parts of the building it is dirty, certain staff members as far as nurses we are rude and inconsiderate, and seeing that COVID is once again spreading, they have patients in hallways with no masks on. I would not send my dying dog to this facility.
★★★★★
PositiveI have become very comfortable with some of the staff. I think that is important for the family to have someone you can rely on when your love one is in a facility care. The admission administrator Ashley has been there for my aunt and myself during many crisis. She also keeps me inform of day to day changes. Her office is in view of the lobby where the patients sit. I'v seen times when patients where confused but felt better sitting with her. She is an asset to Apple. Aid Jackie is an angel. Gentle, compasssi…
★★★★★
CriticalSome of the aides at Apple Rehab Farmington Valley were just plain rude to my mom even though she's very sweet, quiet, and everybody loves her. They need to have better hiring tactics. They offer reading, books, and other simple things. The physical and the OT were fine, it's just that the aides left something to be desired. My mom had a single private room and it was great and adequate with its own bathroom. The food was excellent.
★★★★★
PositiveMy grandmother was a resident at this facility. The care she received was exceptional. When she was dying one of the nurses aides that worked with her daily came in on her day off to sit with Gram for 2 hours. The staff was very attentive to her needs at all times. I would highly recommend this facility.
★★★★★
CriticalMy dad arrived today and was in great pain. I told the station nurse that I'd like to see his nurse. 45 minutes as I was leaving I meet his nurse. They just didn't seem to care that he was in pain.
Verified overview
Skilled nursing
160 CMS-certified beds · CMS CCN 075044
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: CT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.