Community profile

Arbor Springs

7951 EP True Parkway, West Des Moines, IA

Memory CareAssisted Living

7 published reviews availableRead reviews

About the community

About Arbor Springs

Arbor Springs in West Des Moines, IA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

7 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Positive

Happy so far!

We have really been happy with the friendliness of the staff members. Our loved one says nice things about the care she is getting, and every time we come to visit she is clean, well dressed and nails always done. She has told us the meals are really good and they also bring around snacks during the day which she is happy with. They are doing small group activities, they recently went on an outing to Lowe's to pick out flowers. Her and her aid have baked cookies before, and they throw holiday parties. She always ha…

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Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Jody MMay 24, 2021Published source

★★★★★

Critical

Money hungry facility

These people do not truly care about anyone.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
EmilyOctober 23, 2019Published source

★★★★★

Positive

GREAT FACILITY

They have such a caring group of people working together to better the lives of those suffering with Alzheimer's.

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Cleanliness
4.5 / 5
Friendliness
4.5 / 5
Value for Cost
5.0 / 5
Care Services
4.5 / 5
Activities
4.5 / 5
Marsha O.January 10, 2019Published source

★★★★★

Positive

They Love your Family like you do??????

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Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Regena StrableJanuary 9, 2019Published source

★★★★★

Critical

Bad place

It is so sad to see a place change so face in such a short period of time. I brought my loved one here to be taken care and loved like their own. They were great at first, but I then saw a huge shift in staff turn over. Now there is only a few good employees left. The rest are lazy and do only the basic to get by. The level of nursing care is very low. There use to be amazing nurses who I felt cared about my dad. Now there is only one or two left. The management is very poor too. They used to have an administrator …

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Cleanliness
2.5 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.5 / 5
Ryan dodgeMay 22, 2018Published source

★★★★★

Positive

I am very appreciative of them and the care they took.

This is a very good place. When my loved one came in he was one of the lowest functioning people. He was wheelchair bound, slumped to one side and unable to sit up or speak. When he moved out he was one of the highest funtioning. Vicki Lemke, and the head nurse, the management, they are all awesome. I am very appreciative of them and the care they took.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Family MemberApril 3, 2014Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Beautician

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas
  • Swimming Pool

Apartment & room features

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 16, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Arbor Springs – West Des Moines, IA | CareOpenly