Aria at Mitchell Manor

Poor attention to residents

Our sister has lived here for several years. Since the facility was sold to Aria, care has deteriorated badly. There have been frequent days no staff came to help her out of bed and to get dressed. She doesn't always get a shower every week. No one responded to her repeated pendant alarm 'calls' when she fell and couldn't get up; another resident heard her cries for help and personally went to find staff. The residents are currently confined to their rooms, and the rumor is that it's because of a bed bug infestatio…

This was a big disappointment. The community smelled. The residents didn't always have their own bathrooms and would have to use a shared bathroom in the hallway.

I was not impressed with the size of the rooms, they were small. Also when walking in the carpets are worn and you can just tell that it needs some updating.

Our loved one is in the early stages of dementia and doesn't need full-on memory care. But Aria at Mitchell Manor doesn't offer assisted living in that instance. They offered us memory care only.

I would recommend it to other people

We are not sure at the moment what activities they are offering, but the value for cost is absolutely 5 stars. An area they could improve one would be their communication, that is about the biggest complaint we have with Aria at Mitchell Manor.

Started good, ended terribly - happy we moved mom out

I am so glad we recently moved my mom out of Meadowmere/Aria. While we acknowledge the serious challenges COVID-19 placed on all of us, this facility basically just warehoused our mom for the last year, delivering cold meals to her apartment and offering little to no interaction. What hurt the most was the overall neglect and lack of empathy from key staff members, in particular the nursing staff. The facility was much nicer to us - and most importantly our mom - when we were paying full freight. After we spent dow…