CareOpenly

Community profile

ARK HEALTHCARE & REHABILITATION AT BRANFORD HILLS

189 Alps Road, Branford, CT

Skilled Nursing

★ 2.88 reviewsRead reviews

About the community

About ARK HEALTHCARE & REHABILITATION AT BRANFORD HILLS

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

2.8 out of 5 from 8 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

My nephew is in ARK Healthcare and Rehabilitation at Branford Hills. We've been very happy with them. I find the care to be consistent, and he's gotten so much better since he's been there. There's no such thing as a great nursing home, but it's good. Some of the nursing assistants change so frequently, but I think that's just very typical in these types of places. He'd have somebody who was just excellent, and then they go somewhere else, same with physical therapy. The staff is …

CarmalynFebruary 28, 2026Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My brother is still in rehab at ARK Healthcare and Rehabilitation at Branford Hills. He has been there for eight weeks now. I have mixed reviews on the facility. The staff is friendly. They try to be helpful, but there's widespread understaffing, and the doctors, nurses, and PT are limited. The other thing is that the facility is under construction, so there's a lot of disruption in it right now. My brother has a simple private room with a bed and a dresser. It is not as clean as I would like it to be. I …

KevinSeptember 10, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

This place deserves "0" stars!! Run away from this place as fast as you can!! Please for the sake of your loved one don't let them go there! My MIL was there in November 2024 and ended up with a huge bedsore because she is bedridden and they just let her lay in her bowel/urine all day long!!! She ended up with a black eye somehow?? They "tried" to say from her glasses. Seriously? And then couldn't even find her glasses. My husband and daughter happen to see them in corner under her bed…

Barbara DFebruary 6, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My aunt was a resident of Ark Healthcare and Rehab at Branford Hills. I was not at all happy with the Ark. The areas they had the people in were depressing. It just was a bed and half a closet and a set of drawers. There were one or two great nurses, but overall I was not impressed with them. They have a physical therapy room, and that's all I saw. There was nothing there that I saw that you would call gathering places. They have the little dogs who come in for people. They have an accordion guy who comes thro…

ShelleyDecember 29, 2024Caring.com

★★★★★

Positive

I visited this facility

I visited this facility when they just open the LW2 unit. Renovations revealed beautiful work being done. The rooms are specious and very lovely decorated. Staff is very kind and polite. I was impressed and definitely will bring my father into this facility. We also got an opportunity to try food and it was delicious. I had a chance to speak with some other family members and they had nothing but good to say about this building and management.

wildrachMay 25, 2023Caring.com

★★★★★

Critical

I visited this facility

ARK Healthcare and Rehabilitation at Branford Hills was basically what I expected. The place looked clean. It's for patients that need 24/7 direct care. They show you things, but you're really not going to know until you get somebody in there. I saw one- and two-person rooms. Depending on whether a patient is on Medicaid or not, they may be in a two-person room.

JohnApril 10, 2023Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

ARK HEALTHCARE & REHABILITATION AT BRANFORD HILLS

190 CMS-certified beds · CMS CCN 075296

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

CT Medicaid

Payer: CT Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 18 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Compare nearby

Other communities near Branford

Explore locally

Senior living around Branford

Assisted living in BranfordMemory care in BranfordIndependent living in BranfordSkilled nursing in Branford55+ communities in Branford

Nearby cities

Continue your search

East Haven, CT3 miles away
Assisted Living · Memory Care · Independent Living
North Branford, CT4 miles away
New Haven, CT6 miles away
Assisted Living · Memory Care · Independent Living
West Haven, CT7 miles away
Assisted Living · Memory Care · Independent Living
Guilford, CT7 miles away
Assisted Living · Memory Care · Independent Living
North Haven, CT8 miles away
Assisted Living · Memory Care · Independent Living · 55+ communities
ARK HEALTHCARE & REHABILITATION AT BRANFORD HILLS – Branford, CT | CareOpenly