October 19, 2026 at 9:39 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
AUTUMN CARE OF NORFOLK
1401 Halstead Avenue Revised, Norfolk, VA
★ 2.613 reviewsRead reviews
About the community
About AUTUMN CARE OF NORFOLK
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.6 out of 5 from 13 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
As I was visiting my friend around dinner time. A woman was yelling at staff members in the hallway with resident's around. I found out later she is the Administrator. She is not very professional, and needs reprimanded herself. My friend's room was filthy. His bedside table looked like it has not been cleaned in a while. No fresh water and clothes all over the floor including a wet diaper. The staff was sitting at the nurse's station talking and I saw lights going off down the hall when I was leavin…
★★★★★
PositiveI am a friend or relative of a current/past resident
My brother is staying in Autumn Care of Norfolk. It's a very nice-looking building. The inside is clean. It doesn't smell a whole lot of different smells. They're short-staffed, and that's my biggest problem. They don't have enough people because his laundry does not get back to him quickly enough. They treat me pretty nicely and they're professional. Some of the things that happened a few months back, I was not satisfied with the social worker, but we worked it out. They have a movie …
★★★★★
CriticalI visited this facility
My father was there for almost a year. He could walk when he as admitted there but they took away his walker and made him sit in a wheelchair from the time he got up until he went to bed. When you first enter the facility it looks very nice, but when you go through the hallway to the rooms you will see alot of patients just sitting in a wheelchair in front of the nursing staff. He ended up not being able to walk from just sitting so much his leg muscles atrophied. I could not get him into another facility because n…
★★★★★
CriticalI am/was a resident of this facility
I was in Autumn Care of Norfolk. I started on the rehab and went to the nursing care part. The therapy was pretty good, everything about that place except therapy I hated. There were two people in a room, the rooms were crowded, you can hardly even turn a wheelchair around in them. The food was absolutely horrible. The help was terrible. Some were really mean, others didn't really care one way or another what went on, or what happened. There is nothing good about that place.
★★★★★
CriticalI am a friend or relative of a current/past resident
My husband, a 30 year Vet had a Respite Care stay for two weeks. It was one of my worst experience. I prayed and prayed for him to survive the stay. My husband has Severe Dementia and still can walk (thank God) and since he can, it made it difficult for them. He loss so much weight because they only feed him when they had the time. He came out wirh a bruise on the back of his knee because they didn't change his bandages. Some nights he sit up in chair all night because they didn't put him to bed. I was to…
★★★★★
CriticalI visited this facility
MY love one and family had a very Bad experience. We shorted our stay because of poor service. The staff communication skills are poor with each other and with family medicine not given properly. Meals were missed.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 23, 2026
Campus care settings
Skilled nursing
AUTUMN CARE OF NORFOLK
120 CMS-certified beds · CMS CCN 495253
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 19, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- CMS CCN: 495253 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
VA Medicaid
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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