★★★★★
PositiveI am a friend or relative of a current/past resident
My Uncle lives here and it is great! the food, the activities and the wonderful staff. they are always doing fun events with the staff and the patients
Community profile
AUTUMN CARE OF PORTSMOUTH
3610 Winchester Dr, Portsmouth, VA
★ 3.38 reviewsRead reviews
About the community
About AUTUMN CARE OF PORTSMOUTH
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Family and resident feedback
3.3 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am/was a resident of this facility
I stayed at Autumn Care of Portsmouth. It's a rehab that's also part of a community with people who live there. The people who worked with me were great. My experience with them was all right; it was good. Their food was very good. I just saw my room and their rehab gym, and everything was very clean and nice. My room wasn't that great. It just had a TV and a bed, but that's all I needed because I wasn't very mobile. It's like an army barracks or something, but they kept it clean.
★★★★★
CriticalI visited this facility
Autumn Care has a wonderful rehab center. My mother was a resident for seven months before she passed away. The rehab center staff is tops. The facility is clean and some staff are the best and others need to find another job. My worst experience was with the lady who handles billing. She failed to return phone calls, answer emails. She even blocked my emails. I was away for three months and asked her to email me my Mom's bill since my mail was being forwarded and I would get the bill late. She didn't res…
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother was at Autumn Care of Portsmouth. They took care of her wonderfully. The nursing staff, the therapy people, and everybody else was concerned. They're still helping me because every once in a while, I have a question. She had been there for a month. They're under new management and is one of three facilities that we found within 50 miles that were rated a 5-star by Medicare; their rating is well deserved. It's kind of depressing, and there were people there in really bad shape sitting in whe…
★★★★★
CriticalI am a friend or relative of a current/past resident
My father is a patient at Portsmouth Autumn Care.. I am trying to have him transferred elsewhere. My opinion, they are very unprofessional. The place is old and not clean. I have experienced seeing large cock roaches, and flies quite often.. The hallways are always crowded with other patients walking or in a wheelchair. The staff is not that friendly. The hallways always smell like urine and doo doo.. The laundry department is always losing clothes that belong to the patients. The aid once washed my father's c…
★★★★★
PositiveI visited this facility
I went to Autumn Care. It seemed to be professionally run. The staff was very accommodating. I had a very good tour of the entire facility including the kitchen, as well as the physical therapy area and the dining area. I saw some rooms. It was clean.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
AUTUMN CARE OF PORTSMOUTH
108 CMS-certified beds · CMS CCN 495194
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 495194 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
VA Medicaid
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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