★★★★★
CriticalI had to take my mother out of this senior home because the care was just not acceptable. From the start, communication was terrible. The staff seemed overwhelmed and untrained, and my mom was often left sitting in soiled clothes. Medications were missed more than once, and when I brought up concerns, no one took responsibility. Beatrice, the owner, was nice at first but completely unhelpful once issues started. She brushed things off and acted like I was the problem for speaking up. My mom looked more stressed and…
