★★★★★
CriticalI am a friend or relative of a current/past resident
My Grandma fell, they did not call. This happened more then once. My Grandma was throwing up, they did not call us. We had general question that the staff chose to hear it as criticism. Family should be able to ask questions in regards to general health. The response was lacking in companion the response from Erin was "You can take her home today". People who work and CANNOT bet there 24/7 know this is a threat to accept statuesque and pushed into silencing regarding valid concerns, not a practical resolu…
