Studio
Assisted Living · 0 bedroom
$7,500/month
Care fees not included
Checked October 10, 2026Community profile
20 Charnstaffe Lane, Billerica, MA
★ 4.642 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$7,500/month
Care fees not included
Checked October 10, 2026Assisted Living · 1 bedroom
$9,325/month
Care fees not included
Checked October 10, 2026Assisted Living
$5,980/month
Care fees not included
Checked October 10, 2026Memory Care · 0 bedroom
$11,000/month
Care fees not included
Checked October 10, 2026Memory Care · 1 bedroom
$11,455/month
Care fees not included
Checked August 22, 2026Memory Care
$7,045/month
Care fees not included
Checked October 10, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
Based on 2 observed source-published starting-price points. Dates are when we observed each value.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 9, 2026 at 6:42 PM PDT
Individual updates are collapsed to keep the history readable.
Semi-Private published price changed from $6,740 to $7,045.
Published source ↗Semi-Private published price changed from $5,675 to $5,980.
Published source ↗August 22, 2026 at 11:34 AM PDT
Individual updates are collapsed to keep the history readable.
Semi-Private published price changed from $6,285 to $6,740.
Published source ↗Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalWe toured Benchmark Senior Living at Billerica Crossings. The upkeep seemed fine, but the existing architecture and buildings didn't appeal to me. It wasn't comfortable for me. The rooms were small. It was unimpressive at any rate. However, the staff was accommodating, and the food was fine.
★★★★★
PositiveWe moved my father into the work, crossing at the end of June. He has been very happy with the service and the staff there. He calls me almost daily to rave about the food. It’s a clean friendly environment and we are very happy with everything
★★★★★
PositiveAll 5 . Not sure on 8 price compared to others. They were all very caring and helpful. Kept us up to date on dad's condition. Was also very good to have hospice come there
★★★★★
PositiveThe only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel it dangerous to wash head hair & rest of body. Fun place & friendly people to spend your time with rides or just Vegging out
★★★★★
Positive5 On everything. Outstanding facility and company. We toured in [community name removed] too and they seemed just as close as Billerica in all these categories too. Yes, we would recommend this community to other families. The activities are really great and the director of activities is such a caring wonderful person. My mother in law is always raving about how they are kept busy. It is also pet friendly which was a huge thing for us. Having her dog with her was incredibly important.
★★★★★
PositiveDidn't check out any others. Right from my visit to check it out I knew my dad would be happy there and it was the right place for him at the right time in his life. The place was great, the people incredible. Would recommend it to anyone.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 23, 2026.