Community profile

Benchmark at Orchard Valley

2387 Boston Road, Wilbraham, MA

Assisted LivingMemory CareIndependent Living

★ 4.846 reviewsRead reviews

About the community

About Benchmark at Orchard Valley

Life in Wilbraham, Massachusetts looks a little different here. This quintessential small New England town feels like a safe place from the busier world 10 miles away in Springfield. Orchard Valley at Wilbraham blends our small-town atmosphere with high-quality care services. As a community offering some of the area’s finest assisted living and mind and memory care services, residents thrive in our cheerful,…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$6,285/month

Care fees not included

Checked August 16, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,590/month

Care fees not included

Checked August 16, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$8,260/month

Care fees not included

Checked October 15, 2026
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Semi-Private

Memory Care

Published starting price

$5,524/month

Care fees not included

Checked August 16, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$5,524 observed · tracking future changes
$5,524Aug 16, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 15, 2026 at 1:14 PM PDT

    1 change detected in this data refresh

    Published price updated

    Studio published price changed from $8,110 to $8,260.

    Published source ↗

Family and resident feedback

4.8 out of 5 from 46 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for Benchmark at Orchard Valley

Staff went out of their way to accommodate Mom as conditions evolved. Benchmark shared some expert advice while navigating the escalating care needs. Overall, I would recommend them to others who are searching for care for their loved one.

Richard WOctober 1, 2026Published source

★★★★★

Positive

Review for Benchmark at Orchard Valley

The staff are super friendly and always make us feel welcome! Our loved one is just going as a day participant, so no opinion on the apartments but the food is good.

AnonymousSeptember 15, 2026Published source

★★★★★

Positive

It was a great learning experience! [name removed] conducted a tour of the facility showing me a variety of residence selections, dining and social areas, balconies along with views of the grounds and balconies. She talked about services and finances then took the time to listen to my concerns and answer my questions. I came home feeling positive and comfortable about moving forward into a new and safe lifestyle. An unexpected gift was a package containing a freshly baked bread that the Chef gave me as a thank you …

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Nancy LAugust 25, 2026Published source

★★★★★

Positive

Room for improvement

The cna staff on the memory unit are not overly ambitious. The food is inconsistent. For example, last Sunday dinner was a chicken salad sandwich or a crabcake. No salad /chips/ or pasta. Nursing was informed that I needed advanced notice when he would need refills because he gets them from VA and he missed several days of different meds because I wasn't given notice that he needed refills. The activity staff were great. I will add that they did work with us when dad was running out of money.

AnonymousJune 18, 2026Published source

★★★★★

Positive

Great guidance when we needed it most

I feel like Orchard Valley had a very adaptable process to accommodate Mom's needs as they evolved. Adaptable includes accepting outside services as needed. Orchard Valley also advocated for Mom on intake to be sure things were done the best way for her

RWApril 8, 2026Published source

★★★★★

Positive

Grateful for the Exceptional Care My Mom Received

Benchmark at Orchard Valley was a truly special place for my mom, and I am deeply grateful for the care she received there. From the start, the strong sense of community and genuine compassion made a meaningful difference during her year in assisted living. As her health needs changed, she transitioned to Harbor for additional care and memory support, and that transition was handled with kindness, professionalism, and respect. The administration and medical care were excellent, and the support I received as her ca…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Patty KaneFebruary 18, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Anytime Dining
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Gluten-free
  • Private Dining Room
  • Café or Bistro
  • Restaurant Style Dining
  • No Sugar
  • Special Dining Programs
  • Pureed Meals

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care

Services & convenience

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English
  • Spanish

Activities & engagement

  • Devotional Activities Offsite
  • Activities Off-site
  • Brain fitness / Dakim
  • Gardening Club
  • Catholic Services
  • Art Classes
  • Pet-focused Programs
  • Reminiscence Programs
  • Cooking Club
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Cooking Classes
  • Dances
  • Tai Chi
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Stretching Classes
  • Trivia Games
  • Intergenerational Programs
  • Christian Services
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Other Religious Services
  • Happy Hour
  • Live Well Programs
  • Wine Tasting
  • Holiday Parties
  • Choir / Singing Club
  • Men's Club
  • Activities On-site
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • Community Service Programs

Outdoor spaces

  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Library
  • TV Lounge
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas
  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Billiards Lounge

Apartment & room features

  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required