Community profile

Bertram House of Swampscott

565 Humphrey Street, Swampscott, MA

Assisted LivingMemory CareIndependent Living

★ 4.511 reviewsRead reviews

About the community

About Bertram House of Swampscott

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$6,000/month

Care fees not included

Checked August 16, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$8,400/month

Care fees not included

Checked August 16, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$7,000/month

Care fees not included

Checked August 16, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$6,000/month

Care fees not included

Checked August 16, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$6,000 observed · tracking future changes
$6,000Aug 16, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 11 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Outstanding

Choosing this assisted living community was the best decision for our family. The staff provides exceptional, compassionate care, the facility is spotless and welcoming, and the vibrant daily activities have given our loved one a sense of joy, safety, and independence.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Kathleen SaccoAugust 12, 2026Published source

★★★★★

Positive

Review for Bertram House Swampscott

Mom absolutely loves the Bertram.. Something very special there.. They really care about the residents!! I'd recommend to all who are unsure where to put their loved one!

AnonymousOctober 28, 2025Published source

★★★★★

Critical

Stay away from Bertram House! We moved my mother there 6 weeks ago on their memory care floor at the cost of $12,000 a month. Today we found out that she was not given her medications for THREE DAYS! She could have died. They said the prescriptions weren't delivered and no one called us to inform us of that problem. There was another incident when my mother was locked out of her room. DO NOT PUT YOUR LOVED ONE HERE! We are reporting them to the state of MA.

Janice SSeptember 14, 2025Seniorly

★★★★★

Positive

Outstanding facility and staff

We recently moved my mom into the BHS and I cannot say enough about the team there. From start to finish they were the most helpful and friendly to both my mom and me, and made the process as easy as possible during an otherwise hard time. I highly recommend this facility!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Sarah MSeptember 5, 2025Published source

★★★★★

Positive

Use this one: I toured Bertram House last week for my mom, [name removed], who has dementia. The new Sales Director, [name removed], greeted me at the door and instantly made a difficult situation feel much easier. She is genuine and so sweet, and was thorough in explaining everything while making me feel right at home. I also met [name removed]and [name removed], who were warm and welcoming. The entire staff helped me feel calm and reassured. I will definitely be coming back. Bertram House is right here in my bea…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Julie SAugust 9, 2025Published source

★★★★★

Positive

Bertram House Swampscott review

I can't say it was a great experience, it was actually a sad experience but the Bertram house made it tolerable and based on the experience we did have we would recommend this community to other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJuly 17, 2024Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Meals Provided
  • Restaurant Style Dining

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Cats Allowed
  • Housekeeping
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Yoga / Chair Yoga
  • Tai Chi
  • Day Trips and Outings
  • Activities On-site
  • Live Musical Performances
  • Forever Fit
  • Stretching Classes

Outdoor spaces

  • TV Lounge
  • Beauty Salon
  • Library
  • Indoor Common Areas
  • Outside Patio
  • Raised Garden Beds

Apartment & room features

  • Handicap Accessible
  • Ground Floor Units
  • Air Conditioned
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Bertram House of Swampscott – Swampscott, MA | CareOpenly