Bickford of West Des Moines

Bickford of West Des Moines

Staff and care is wonderful, food is good per my mother. My mom's room is nice sized for her and the staff keeps it clean. It is a wonderful secure facility with activities that my mom does not take part.

Bickford of West Des Moines

Overall there are staff members that are absolute stars who clearly care about the residents. The worker bees will always be. The unsung heroes with the most impact. That said, it is clear more education for the staff is needed. Bickford is taking steps to provide dementia training and I appreciate that proactive attitude very much. I don't think the Activities director is capable of recognizing her own deficiency in that department. She has repeatedly used language and displayed behaviors that are contraindicati…

Bickford has been amazing ! The assessment for my grandmother had a personal feeling and genuine evaluation. The facility is well kept, clean, and the staff is inviting and kind. Bickford has a budget friendly approach and offers a military discount. We are excited to choose Bickford for my grandmother and are looking forward to the thriving and independence she will gain.

Bickford Review

The staff care is highly personalized with only about 35 residents. The staff is friendly and attentive and there are different activities each day.

Adequate home for Dad

The apartment is adequate but there is constant noise. Facility is clean. Staff - they don't seem to have dementia training which is disappointing. My Dad's biggest complaint is feeling treated like a child.

Bickford of West Des Moines

The staff are fabulous and always greet you with a smile. They are so good to the residents, which has helped my parents transition from the house they lived in for more than 60 years much easier. I owe a big thank you to A Place for Mom for recommending Bickford!