October 18, 2026 at 3:04 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
BIRCHWOOD PARK REHABILITATION
340 Lynn Shores Drive, Virginia Beach, VA
★ 1.79 reviewsRead reviews
About the community
About BIRCHWOOD PARK REHABILITATION
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
1.7 out of 5 from 9 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Nobody ever answers the phone! Especially at the nurses station! I can’t ever call my sister in law! Ridiculous!
★★★★★
CriticalI am a friend or relative of a current/past resident
Wish I had taken a tour of the home before she was placed there. She had a caseworker with a local family service program and they placed her. When I visited for the first time, I found it to be an old and beat up nursing home, but the nurses seemed to be caring. What really angered me is when she was put under a hospice nurse who was supposed to give her one on one care bc of dementia and I gave instruction that I did not want her to be denied food and water but they did it anyway. I was told that it wasn’t the ki…
★★★★★
CriticalI am a friend or relative of a current/past resident
My grandmother has been a resident of formerly Beacon Shores and now Citadel and I wouldn’t say that this facility is horrible...it is not 5 star but I am writing this review because of an incident that I encountered today. I have always popped in to see my grandmother and have always been able to walk in. Now that we are in the middle of a pandemic I understand that I cannot walk in but last month I was able to ring the bell and have them bring her around to the dinning area to see her through the glass. Today I c…
★★★★★
CriticalI am a friend or relative of a current/past resident
Terrible, night staff refuses to do any services, Filthy rooms, trash under cabinets. Wouldn’t wish this place on a dog.
★★★★★
CriticalI am a friend or relative of a current/past resident
Our relative is a resident of The Citadel Virginia Beach, but we're not happy with it. This nursing home is probably towards the bottom of the list. The man who took it over said he knows it's bad and he's going to make some changes so we hope he'll really make changes. It's like a prison, it's dirty, it's just bad. There was not enough staff for the number of people that were there. I know that the Alzheimer's unit is for those mentally off, but it was like being in a mental…
★★★★★
PositiveI am a friend or relative of a current/past resident
I admitted a loved one to Beacon Shores approximately two weeks ago. I have been delighted with the care and the friendliness of the staff. I've been informed Right away if any changes or events happened with my loved one. I am delighted with the experience so far. I had my doubts because of other negative reviews. I think they've really turn things around.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
BIRCHWOOD PARK REHABILITATION
150 CMS-certified beds · CMS CCN 495150
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 18, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 19, 2026- CMS CCN: 495150 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
VA Medicaid
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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