Brandywine Middlebrook Crossing by Monarch

Nice place

It’s a nice place for memory care…my concern is the initial assessment warranted a low level of care but less than 3 weeks later we were told a higher level of care would be needed…this would result in a significant increase in the monthly fee…we are unclear on why this need developed over 3 weeks post-assessment.

families experience

Very happy with it. All of the above - the room is gutted and refurbished between each patient. The staff there are amazing all my interactions have been positive although I do not and cannot hear from my mother as to her personal experience because she doesn't remember anything, but we are very satisfied with Brandywine and would highly recommend it to anyone.

Review for Brandywine Middlebrook Crossing by Monarch

The staff we interacted with during the admission process were very kind, supportive, and helpful. However, our experience with the medical care was mixed. We felt the facility may not have been fully equipped to handle someone with more complex health needs. While everyone was compassionate and well-intentioned, there were moments where communication and confidence in managing care could have been stronger.

I loved everything about this facility!! I’m definitely interested in having my aunt become a resident!

Genuine care

"Most" are genuinely caring and attentive. The staff help me through the entire process and made me feel comfortable with the general.

My Review of Brandywine Assisted Living at Middlebrook Crossing

We can't say enough about Brandywine Assist Living. After searching many facilities, and trying to find the right one; we had no doubt we found the perfect place for my mom. Not only was the staff very friendly and accommodating, there was never a time when we couldn't get through to the front desk. There are always many questions to be answered at a new place, whenever we needed to speak to a nurse they would always call back in a timely manner.