Community profile

Brookdale Burlington Memory Care

3619 South Mebane Street, Burlington, NC

Memory Care

★ 4.511 reviewsRead reviews

About the community

About Brookdale Burlington Memory Care

A Brookdale HealthPlus ® Community The residents at Brookdale Burlington Memory Care can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual…

Published floor plans

Family and resident feedback

4.5 out of 5 from 11 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Learning experience

Brookdale pulled out of their acceptance of [name removed] days before he moved in. It was pretty traumatic for me and my kids. We of course didn't move in so i can't speak on some but I thought for size of room, care ratio, etc was good. But since this happened I have heard similar stories about Brookdale a friend's father in law was moved into one of their facilities and they said no after a few months. They were changing management too and didn't tell me when we were touring and they knew. So some red flags I d…

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
AnonymousJuly 31, 2024Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

My mom was diagnosed with Alzheimer’s last year and then broke her femur, greatly impairing her mobility. Although there are several facilities in our area, we ultimately chose Brookdale based on the longevity and professionalism of their staff, overall cleanliness and pleasant decor, the secure nature of the facility and the wide variety of services offered. After about a month now, I am very pleased with the decision we made. My mother is adjusting well and comments often how well the staff treats her – that’s re…

TonyDMay 16, 2024Caring.com

★★★★★

Positive

I visited this facility

We like Brookdale Burlington Memory Care. I would be perfectly fine sending my wife there without sending her anywhere. Everything was bright and new-looking, and the people were happy and helpful. It looked like a good place. I was particularly impressed with Stephanie, the lady who runs the place, and I also talked to several other staff there. It's top-notch as far as I can tell. They were serving everybody when we arrived. We didn't eat there, but it looked pretty darn good. I was impressed. I liked e…

SteveOctober 15, 2023Caring.com

★★★★★

Critical

Disappointed

My loved one was supposed to move into Brookdale Burlington Memory care, but did not end up doing so. After accepting him and me paying, they declined him three days before move in because corporate decided that he was a risk in the future as his dementia may make him aggressive. After that everything was handled very poorly and even until recently. I had a hard time getting my refund. Then they overpaid me and charged me a $[removed] late fee on monies that they sent to me by mistake. Communication was poor at bes…

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Staff
3.0 / 5
AnonymousOctober 4, 2023Published source

★★★★★

Positive

My direct experience with Brookdale as a family member and responsible party

I really liked the Director but unfortunately, he just left to go to another Brookdale facility closer to his home so I can't blame him there. I don't know how it will be when they get his replacement in. I'm hoping the same. He worked really hard to help me to get my mom on Medicaid after a year of her being there. The business office has been good to deal with. The overall care has been pretty good. My sister has had to take my mom and give her a bath because she hasn't been getting one as much there because I th…

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
BenJune 13, 2023Published source

★★★★★

Positive

Amazing Staff

The staff - I'm including everyone in this, from management to housekeeping - made an extremely difficult decision comfortable and easy for our family. And they have not changed that at all. From the first day they have treated us with great respect. They are very good with keeping us informed. Very open and friendly with all family members every time we visit. Just really very comfortable and happy!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
THNovember 15, 2022Published source

Verified overview

What we know from public sources

Care options
Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Room Service
  • Pureed Meals
  • Guest Meals

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Complimentary Transportation
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities & engagement

  • Day Trips and Outings
  • Activities On-site
  • Live Musical Performances
  • Birthday Parties
  • Live Dance or Theater Performances
  • Holiday Parties
  • Gardening Club
  • BBQs or Picnics
  • Cooking Classes
  • Intergenerational Programs
  • Art Classes
  • Stretching Classes
  • Forever Fit
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Wii Bowling
  • Reminiscence Programs
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Sensory-based Programs
  • Karaoke
  • Trivia Games
  • Pet-focused Programs
  • Walking Club
  • Live Well Programs

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas

Apartment & room features

  • Garden View
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Burlington Memory Care – Burlington, NC | CareOpenly