Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
800 Association Drive / Northgate Business Park, Charleston, WV
★ 4.744 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living · 2 bedroom
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveBrookdale is a great place. The staff is amazing, kind, welcoming & Informative. [name removed] is genuine, kind and very helpful. The location is clean, well laid out and accommodating to the residents.
★★★★★
PositiveWe put a deposit down on a room in Memory Care for my Sister. We feel it will meet her needs very well.
★★★★★
PositiveMy mother-in-law enjoys the interaction with the friendly staff. At first there was frustration over filling prescription medications. It seems most residents use Southern to fill Rxs but Southern did not accept their Rx supplemental insurance. If using Southern was going to be an expectation they should have mentioned it when we first visited Brookdale. It seems to be working ok now. It would be helpful if there was someone on staff that could change the filters on their hearing aids. It seems to me that a good nu…
★★★★★
PositiveMy father in law has left the facility. He went to live with his sister. He said it was too expensive. But I think it is a nice facility, with great people who care about the community.
★★★★★
CriticalMy aunt is in assisted living at Brookdale Charleston Gardens. She has diet and stomach problems. I appreciate the fact that they have medical people on-call, and they can get them appointments when necessary. She complains about the meals a lot. She complains they don't have enough help. I have been there with her a couple of times when she's had meals. As large as that place is, they will only have maybe two servers come out serving. She will go for dinner at 5:00, and they will sit there at their table…
★★★★★
PositiveWe want to extend our heartfelt thanks for the care, compassion, and kindness you showed my mother during her time with you. It brings us great comfort to know she was surrounded by such dedicated and thoughtful individuals who truly made her feel safe, respected, and cared for. Your patience, attention, and genuine concern for her well-being did not go unnoticed, and it meant so much to our family. You provided not only support for her needs, but also warmth and dignity in every interaction. We are deeply grateful…
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.