Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
400 Professional Park Drive, Kingsport, TN
★ 4.638 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositivePersonnel are great Relatively clean Food so so at times Residents looked after regularly Friendly environment Good activities Big rate increase this year so expensive Light personnel on weekends making it difficult to enter & exit but I understand to keep cost down I know my loved one is where she belongs, safe with comfort
★★★★★
PositiveI wish they would have engaged her more in group activities. , I would recommend. The facility needs to be updated internally. The lighting is not good at all for me. So for the residents, it's really not good
★★★★★
PositiveI would recommend colonial heights. They are great
★★★★★
PositiveThis was an outstanding tour. We were able to look at the memory care suite. The tour guide explained everything well and answered numerous questions successfully. The layout of the memory care portion of the community was very good and home-like. We were very pleased with what we saw and as a result will be proceeding to move our relatives in the facility.
★★★★★
CriticalMy experience with Brookdale Memory Care in Colonial Heights was a generally positive experience. The staff is friendly, caring, and communicates very well with families, which is greatly appreciated. While the overall environment is welcoming, the facilities could use some improvement and have limited amenities compared to newer facilities. Additionally, there is room for growth in how aggressive behaviors are managed. That said, the care provided is overall very compassionate, and despite a few areas needing impr…
★★★★★
PositiveThe facility is clean and the staff is kind and friendly. I would recommend Brookdale Colonial Heights for those looking for memory care for a loved one.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 8, 2026.