Community profile

Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN

Assisted LivingMemory CareIndependent Living

4.638 reviewsRead reviews

About the community

About Brookdale Colonial Heights

With a wide selection of vibrant amenities and compassionate staff close by to make your days easier, residents are able to savor their golden years at Brookdale Colonial Heights. Here, you have access to assisted living and memory care services under one roof to help you or your loved one age easily in place. Would you benefit from assistance with bathing before bedtime, getting dressed in the morning, or managing…

Published floor plans

Family and resident feedback

4.6 out of 5 from 38 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

I know my loved one is where she belongs, safe with comfort.

Personnel are great Relatively clean Food so so at times Residents looked after regularly Friendly environment Good activities Big rate increase this year so expensive Light personnel on weekends making it difficult to enter & exit but I understand to keep cost down I know my loved one is where she belongs, safe with comfort

AnonymousFebruary 9, 2026

★★★★

Positive

Review for Brookdale Colonial Heights

I wish they would have engaged her more in group activities. , I would recommend. The facility needs to be updated internally. The lighting is not good at all for me. So for the residents, it's really not good

AnonymousDecember 29, 2025

★★★★★

Positive

Review for Brookdale Colonial Heights

I would recommend colonial heights. They are great

AnonymousDecember 23, 2025

★★★★★

Positive

This was an outstanding tour. We were able to look at the memory care suite. The tour guide explained everything well and answered numerous questions successfully. The layout of the memory care portion of the community was very good and home-like. We were very pleased with what we saw and as a result will be proceeding to move our relatives in the facility.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
James HDecember 22, 2025

★★★★★

Critical

Brookdale Colonial Heights a Good Option to Consider for Memory Care

My experience with Brookdale Memory Care in Colonial Heights was a generally positive experience. The staff is friendly, caring, and communicates very well with families, which is greatly appreciated. While the overall environment is welcoming, the facilities could use some improvement and have limited amenities compared to newer facilities. Additionally, there is room for growth in how aggressive behaviors are managed. That said, the care provided is overall very compassionate, and despite a few areas needing impr

AnonymousDecember 16, 2025

★★★★

Positive

Would recommend

The facility is clean and the staff is kind and friendly. I would recommend Brookdale Colonial Heights for those looking for memory care for a loved one.

AnonymousOctober 31, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 8, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Room Service
  • Low / No Sodium
  • Vegetarian
  • Meals Provided
  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Private Dining Room

Health & wellness

  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Services & convenience

  • Resident Parking Available
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost

Activities & engagement

  • Live Dance or Theater Performances
  • Current Events Club
  • Educational Speakers / Life Long Learning
  • Protestant Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Trivia Games
  • Birthday Parties
  • Cards / Pinochle Club
  • Live Well Programs
  • Stretching Classes
  • BBQs or Picnics
  • Forever Fit
  • Activities Off-site
  • Activities On-site
  • Reminiscence Programs
  • Walking Club
  • Holiday Parties
  • Devotional Activities Offsite
  • Bible Study Group
  • Devotional Activities On-Site
  • Wii Bowling
  • Day Trips and Outings
  • Cooking Classes
  • Pet-focused Programs

Outdoor spaces

  • TV Lounge
  • Outdoor Common Areas
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • Library
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 8, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Colonial Heights – Kingsport, TN | CareOpenly