Community profile

Brookdale East Side

7164 East Genesee Street, Fayetteville, NY

Assisted LivingIndependent LivingMemory Care

★ 4.554 reviewsRead reviews

About the community

About Brookdale East Side

Find the companionship and direct assistance you need to make your days feel lighter here at Brookdale East Side, where residents can enjoy the convenience of metropolitan amenities and the rural charm of the country. This community is just minutes away from a variety of hospitals, banks, doctor’s offices, and retail shops. Brookdale East Side has over 80 apartments accessible on one floor, making it easy to…

Published floor plans

Family and resident feedback

4.5 out of 5 from 54 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Both the staff and residents were very friendly and the place was clean and inviting. I was really impressed with what I saw. I like the variety of activities that they offer and they they will drive you on to doctors appointments on Tuesday. The dining room was more like a restaurant and people had many choices about what they could eat. The community rooms had books and puzzles available along with big TVs for watching movies or whatever you wanted.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Staff
4.0 / 5
Susan ShockeyOctober 7, 2026Published source

★★★★★

Critical

Review for Brookdale East Side

Some aides were wonderful and others not very nice. Food was good. Room was small. My moms needs were beyond what they could handle which was half of the issue.

AnonymousSeptember 25, 2026Published source

★★★★★

Critical

Room for improvement

Room is small. Staff is minimally helpful, particularly medical staff. Family had to do way more care than we had expected. Not a good fit for anyone who needs anything other than direction/encouragement.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
2.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousAugust 26, 2026Published source

★★★★★

Positive

I honestly cannot say enough good about this organization. We were desperate to find a place for my brother. He was in a horrific rehab/nursing home and developed an adversarial (Catch 22) relationship with the administration there. A Place For Mom came across my phone one Sunday morning. I called and explained our situation to a kind woman named [name removed]. Witin 48 hour we interviewed with the director and my brother cam in to see if he qualified. He was living there a week later. It's a big adjustment but he…

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Maryellen P MillerAugust 22, 2026Published source

★★★★★

Positive

Brookdale East Side

Staff is friendly residents are extremely friendly and welcoming. The director is a hands-on person. He doesn't always do what he says he's going to do, however. An example of this is there is a an extra rug at the front entrance, which has wrinkles on the rubber and I have tripped on it, and my sister is tripped on it, and I worry about the elders crossing it. I voiced my concern and it has not been removed so I guess it's not a concern to them even though they want us to be aware of fall risk for everyone. My mot…

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 13, 2026Published source

★★★★★

Positive

The place you've been looking for

Although my mother wasn't at Brookdale long before she passed, my family and mother were grateful that we found this facility through A Place for Mom. The staff and management were very welcoming and made her transitioning to their facility very easy and stressful free. There were plenty of activities for mom to participate in which my mom was thrilled about. There is a lot of opportunities for social interactions. Mom also liked that we could furnish her room with items from home. This was comforting to her. One o…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Joseph AJuly 16, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Restaurant Style Dining
  • Pureed Meals
  • Vegan
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • Private Dining Room

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Activities & engagement

  • Bible Study Group
  • Trivia Games
  • Activities Off-site
  • Live Well Programs
  • Happy Hour
  • Karaoke
  • Stretching Classes
  • Wine Tasting
  • Cards / Pinochle Club
  • Holiday Parties
  • Forever Fit
  • Wii Bowling
  • BBQs or Picnics
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Protestant Services
  • Dances
  • Quilting or Sewing Club
  • Day Trips and Outings
  • Tai Chi
  • Yoga / Chair Yoga
  • Other Religious Services
  • Current Events Club
  • Gardening Club
  • Brain fitness / Dakim
  • Catholic Services
  • Art Classes
  • Intergenerational Programs
  • Pet-focused Programs
  • Christian Services
  • Jewish Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Community Service Programs
  • Activities On-site
  • Men's Club
  • Walking Club
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest

Outdoor spaces

  • Piano or Organ
  • Library
  • Barber Shop
  • TV Lounge
  • Computer or Media Center
  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Private Bath
  • Outdoor Common Areas
  • Outside Patio
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Apartment & room features

  • Cable or Satellite TV
  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale East Side – Fayetteville, NY | CareOpenly