Brookdale Falling Creek

Our family had a wonderful experience touring Brookdale Falling Creek. From the moment we walked in, we felt welcomed and could immediately see the genuine care and compassion the staff has for their residents. The community is beautiful, clean, and has such a warm, inviting atmosphere that truly feels like home. A special thank you to the sales manager who gave us our tour. She was incredibly knowledgeable, patient, and compassionate, taking the time to answer every question and making us feel comfortable through…

Very clean and welcoming. It felt like coming into a cozy well cared for home. The model unit was beautiful and the common spaces were appealing. The front porch was particularly welcoming.

Would recommend

I have had some unanswered emails but am able to take care of them when I visit. The staff is very caring and friendly to clients and families.

After touring the facility and meeting the friendly and competent staff, we were leaning to Brookdale Falling Creek. While my parents were discussing moving my dad there, I went back unannounced and had the same warm reception from staff members that I hadn’t seen on the tour. And, I also spoke to several residents that were very positive and excited to tell me what a good place it is. We made the decision and moved Dad there last week and he is happy, likes the food, the staff and smiles all the time.

Brookdale Falling Creek

Good staff Caring for their guest Even though Brookdale owns and operates this facility * not all Brookdale facilities operate the same way, some charge for certain things while others don't Need to advise that every January a rate hike will occur.

Review for Brookdale Falling Creek

There were times when I was not happy...one being when the sliding door at the bathroom was left unhinged for quite some time. I had to call attention to it before it was fixed. Nurses attending to him should have noticed this when bathing him and having it fixed immediately. I know you can't be all things to all people but safety should be high on the list. I will have to give a 4.