Brookdale Fayetteville

The staff was friendly and treated the residents with kindness and patience. We decided that this was the best place for our mom. She will be moving there soon.

Brookdale Fayetteville

The staff and caretakers are great. They are special people to do what they do. It took my loved one awhile to settle in but they are finally participating in activities and is enjoying the social aspect. The food and communication at times could use improvements, but the facility is kept very clean and organized. It is a safe place for family members to go and spend time with their loved ones.

Poor communication

Poor communication related to family regards their family members reduced food and beverage consumption. It is believed they also have staffing problems. Also a concern for poor supervision of residents, a possible personal safety issue. Trip to the Emergency Room because of poor care - No one from Brookdale followed up with family inquiring about their loved one's health while in hospital. Some believe this resident should not have been accepted to live there in the first place raising questions about the intake p…

I visited this facility

We've chosen Brookdale Fayetteville for Mom because of the location. My brother lives nearby. We're just really pleased. It seems like there are a lot of activities for the residents. It was a very new, clean, modern building. I didn't have that much interaction with the staff, really just the sales director, and she's very knowledgeable.

I really liked the walking activity they were doing and was a nice facility. I did find the wings to be long and could easy become disoriented as a new person. Overall I found the place not very and comfortable.

Great selling points but they do not meet those expectations"

The staff is extremely friendly and the aides that take care of my dad are wonderful. Like every situation there are pros and cons. It is hard to compare to other facilities. I would find it hard to 100% recommend this to anybody but not other what other alternatives are out there. That being said I am not 100% satisfied with the overall facility especially the communication after my dad moved in. He has had some really bad experiences that were not addressed as I would expect. There is little or no communication u…