Community profile

Brookdale New Hope

1680 S New Hope Rd, Gastonia, NC

Assisted Living

4.320 reviewsRead reviews

About the community

About Brookdale New Hope

A Brookdale HealthPlus ® Community The residents at Brookdale New Hope can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits,…

Published floor plans

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 9, 2026 at 9:20 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Brookdale.

Family and resident feedback

4.3 out of 5 from 20 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

What staff we meet were very courteous. The residents that we talked to were very friendly and said that they were very happy with the place. This place is very convenient for the family.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Staff
5.0 / 5
DebbieMay 30, 2026

★★★★★

Positive

Wonderful Caring Staff.

Everyone at the New Hope Brookdale facility has been very helpful & concerned about my mother-in-law's transition from moving from her home to assisted living. At 92 years old, her quick adjustment to Brookdale has been remarkable. She loves all the staff!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Suzanne BApril 17, 2026

★★★★★

Positive

Great staff and well run

Overall, it was a very good experience. The only complaint is Brookdale making major cost increases two years in a row [fee removed]. Excessive increases in a short period. I was able to negotiate a reduction to the CPI for each year, which was helpful.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
LaytonNovember 27, 2024

★★★★★

Positive

Compassionate Care

Cost went up abruptly 15%, but they worked with me to adjust down some. Overall it has been a very positive experience. The staff are very friendly and attentive to our mother's needs. They assisted greatly with the passing of our father. Very compassionate and experienced in dealing with the death of a loved one.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LaytonJuly 11, 2023

★★★★

Positive

Great Community For Seniors With Assisted Living Needs. Attentive, Friendly, and Caring Staff

The staff are very friendly and they are communicative with the family about our loved one. They are attentive towards my loved ones. There are three meals a day served and there are choices for the residents to choose from. There are activities for the residents to participate in, if they choose to.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LaytonJuly 1, 2022

★★★★

Positive

The community was nice and we did a virtual tour. I would have liked the tour to be more comprehensive and the community just didn't fit our needs.

anonymousApril 9, 2021

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 9, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Room Service
  • Gluten-free
  • Low / No Sodium
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • Café or Bistro
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English

Activities & engagement

  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Karaoke
  • Wii Bowling
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Well Programs
  • Forever Fit
  • Community Service Programs
  • BBQs or Picnics
  • Birthday Parties
  • Holiday Parties
  • Happy Hour
  • Dances
  • Wine Tasting
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Activities On-site
  • Cooking Classes

Outdoor spaces

  • TV Lounge
  • Main Street Shops
  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Library
  • Outside Patio
  • Arts and Crafts Center
  • Fitness Center
  • Piano or Organ

Apartment & room features

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 9, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required